BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

How to I add on or manage my pledge?

Go to: https://www.backerkit.com/c/users#pledges and follow these steps - 1. Click "view pledge" 2. Scroll down and you should see an "edit your pledge" button. 3. Once you've added whatever additional amount you'd like, you'll have those funds available in the pledge manager after the campaign. Please note that the add-on (such as Digital Adventure Pack) will not automatically be added to your cart, but you'll be able to choose it in the pledge manager when you fill out your survey.

How & when will shipping be charged?

Your shipping cost will be added into your backer survey and charged at that time.

Will you ship to my country?

Probably. If you didn't see your country listed on the campaign page, don't worry. Just message us and we'll check to see if we are shipping there and will get you an estimated cost.

How will international shipping work?

All shipping and VAT costs will be collected AFTER this campaign when surveys are sent out after the campaign. On our campaign page we estimated the postage shipping cost to a number of countries. VAT will also be charged on the Backerkit Pledge Manager system for EU and UK backers. At this time we cannot estimate the VAT cost as the charges vary from country to country and are based on the price of the order plus the actual shipping costs (typically between 17-27% of reward cost and shipping cost total).

I pledged during the first 69 hours of the campaign. How do I get "It's Always ORANGE in Philadelphia"?

Your pledge date and time is recorded by the Backerkit system. We will include the digital adventure It's Always ORANGE in Philadelphia to all pledges over $15 and automatically load that item into your cart when you get your backer survey.

What is included in the Kobolds Ate My Baby digital adventure pack?

At this point the pack includes these 15 adventures: Orange is the new Orange, Save vs. Death, Awesome Sauce, Kobolds Ate My Baby Learn to Play, WE IZ KOBOLDZ, How to kill Kobolds, Kobold Fried Chicken, The Big Bar Near the Village of Two, Star Kobolds, Warlock's Apprentice, A Game of Torgs, Torgapolooza, Death to Chris & Dan, Business Kobolds, and Wizard of Frogs.

Why Backerkit?

In the past we have crowdfunded through Kickstarter, however we have been working with Backerkit just as long. We were one of Backerkit's first customers and have really enjoyed working with their team from the pledge management side of things. In fact, the 2013 Kobolds Ate My Baby! In Colour book thanks Backerkit in the book! This project seemed like the right one to give Backerkit crowdfunding a try.

Can't find an answer to your questions?