Frequently Asked Questions
Find answers to your questions
Project FAQ
Shipping cost is not included in pledge levels or add-on items and will be charged in the backer survey after the campaign ends. Packing & shipping is handled in-houses (mostly by our guitarist Josh) to keep costs down and avoid the problems of third party fulfillment. You get white-glove service from the band! We typically use the following services: - USA: US Postal Service Ground Advantage - International: US Postal Service First Class International (under 4 lbs.), UPS (over 4 lbs.)
We've been running crowdfunding campaigns since 2012. We've lost count of how many. They keep getting bigger and better because we always deliver which keeps our fans coming back. Just ask them. They'll tell you. The Thunder has your back.
The vinyl boom is a few years old now and new factories have come online to handle some of the demand! We still use the same reliable plant we've always used and their turnaround time is currently less than two months! Huzzah, no more long waits for vinyl!
You should back this campaign. You'll be glad you did *and* we won't have to let your girlfriend know about that thing you did that one time.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.