Frequently Asked Questions
Find answers to your questions
Project FAQ
This collection of designs rapidly ballooned as I was working on it so I've decided to break the collection into two campaigns to make sure I can cover as many conditions as possible! Therefore this campaign focuses on Chronic Illnesses and physical Disabilities, and a second campaign launching in October will focus on Neurodivergence and Mental Health. If you don't want to wait that long, you can also choose to back the custom design tier to have one of the existing campaign creatures re-designed for your personal choice of phrase via this campaign's Pledge Tiers.
Some of my previous creations are available as add-ons. There may be the opportunity to add other shop items to your order via the end-of-campaign surveys.
If the campaign funding is still in progress you can cancel your pledge. If the campaign has ended you have 14 days from the campaign end date to request a refund. After this time no refunds will be given
Yes, as long as the surveys are still unlocked. Once locked I can't guarantee the availabilty of stock for order alterations.
Campaign charges are taken by Backerkit when the campaign ends. Shipping and additional add-ons will be charged a few weeks later with a 48hr warning.
By backing within the first 48 hours of the campaign you will automatically qualify for the free Earlybird sticker. If you find the campaign after the first 48 hours you will be able to purchase the Earlybird sticker during surveys instead.
You qualify for the cross collab freebie pin by backing both my campaign and Lairbrew's Fanciers Guide To Cockatrices campaign for qualifying rewards. Check out Lairbrew's project here: https://www.backerkit.com/call_to_action/9aee2088-e325-46c1-85bd-d577be0aac04/landing?ref=bk-discover-partner-project-11177 If you don't qualify for this freebie you will be able to purchase the collab pins during surveys.
You qualify for the Pin Quest freebie pin by backing my project and 2+ other campaigns from the Pin Quest project. If you don't qualify for this freebie you will be able to purchase the collab pins during surveys.
If you have any issues with your survey or other campaign concerns: please contact Backerkit support. Backerkit support will forward your message to my email if I am able to help you. Or you can email me directly at [email protected].
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.