Frequently Asked Questions
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Project FAQ
I’m not currently planning on it, though I have plans to make some soon as a similar project! If this goes crazy well I’ll see what I can do but no promises.
Please back 3 or more Pintober campaigns and get a free sweet treat mini-pin from each of the artists you have supported! 🍬🍬🍬 Link to other Pintober Projects: https://www.backerkit.com/c/collections/pintober
General: I give updates at the end of each stage (Sketch, Lineart, Flat color, Full color) and you may request an update once a week if I haven’t given you one. I will inform you when I’m starting the commission. Usually it takes me a few weeks to get through a commission with my other work, so please do be patient or inform me upfront of any deadlines, so I may either accommodate or tell you it isn’t possible. If it turns out that the commission is not possible in your time frame you will be refunded. Edits: During the sketch stage you can give me 3 major edits. I will generally present you with 2 base sketches to choose from (these will be very loose and just to help me get an idea of where things will go on the page), you pick the one that suits you best or make a new suggestion, and we get to have 3 edits to pose and details at that stage. Then I will do a more detailed sketch to actually get specifics in place. I have 2 edits at this stage. After this I will send you a loose color mock up, where I allow 2 edits. After that point generally edits will cost you as everything should be decided and in place, and it would take me much more time to change things. Extra payment: Please be sure to give me correct information upfront. If your character’s color change halfway through me shading them I will do the previously agreed on colors unless you pay for the changes. For any change like that it will be an additional 15$, and I reserve the right to charge more if you should ask for something changing project scope. Refund policy: If I cannot complete the commission for any reason I will refund you completely. If you request a refund it will be done based on how far into the process we got. If I have not begun then you will receive a full refund. If we agreed on a base sketch, 75% refund. Agreed on colors and nicer sketch 50%, line art 25%, and if I have gone past that point I will not be rendering any refund and will give you the file as it is.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.