Frequently Asked Questions
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Project FAQ
Collaboration partner Seven of Pub Gob Trinkets decided to relaunch The Goblin's Journey campaign with a smaller goal amount, leaving off one of the bigger asks. Because of this, the project will no longer be part of Pintopia 2025 BUT we will, of course, be fulfilling those collab pins anyway as long as you backed both our projects at a physical tier level. Check out the new campaign here: https://www.backerkit.com/c/projects/publishing-goblin-llc/the-goblin-s-journey-pins-and-plush?ref=positronic
For this pin campaign, due to new GSPR regulations, I will not be shipping to the EU or Northern Ireland. I'm sorry but I have not had time to go over the new GSPR regulations and how to meet them to ship to you. :(
As a reward for backing both my campaign and Seven's/Publishing Goblin's campaign at any physical rewards tier level, you will get 2 special collaboration pins designed by each of us. Last year, these pins were fulfilled individually (one from me, one from Seven) but this year, since the pins interlock, it is better that one manufacturing facility create both pins to ensure a proper fit. This means that logistically, the ordering party would fulfill these pins with their rewards – and that happens to be Seven this time around. This means your Positronic Visions Pin Collection pins will not ship with a collab pin. It will come with your Publishing Goblin order instead!
Check out this help doc on how to locate your pledges for Pintopia 2025: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
Check out this help doc to find out how to receive FREE pins for Pintopia 2025: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024
I want to make sure if you want the collab pin, you can get it, so ANY physical item totaling $5 or more you get during the campaign will qualify for a collab pin (as long as you back Seven's at a physical tier too). That means if you just put in for an add-on, as long as the add-on is a physical add-on worth $5 or more, you will get the collab pin. I am hoping I will be able to make more sets, and will be able to have an answer about more sets later in the month. So sorry - this is such an abnormal pin campaign from me because so much is still up in the air!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.