BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What's this about the new campaign for The Goblin's Journey?
Collaboration partner Seven of Pub Gob Trinkets decided to relaunch The Goblin's Journey campaign with a smaller goal amount, leaving off one of the bigger asks. Because of this, the project will no longer be part of Pintopia 2025 BUT we will, of course, be fulfilling those collab pins anyway as long as you backed both our projects at a physical tier level. Check out the new campaign here: https://www.backerkit.com/c/projects/publishing-goblin-llc/the-goblin-s-journey-pins-and-plush?ref=positronic
Will you ship to the EU and/or Northern Ireland?
For this pin campaign, due to new GSPR regulations, I will not be shipping to the EU or Northern Ireland. I'm sorry but I have not had time to go over the new GSPR regulations and how to meet them to ship to you. :(
Who is fulfilling the collaboration pins and how do I get them?
As a reward for backing both my campaign and Seven's/Publishing Goblin's campaign at any physical rewards tier level, you will get 2 special collaboration pins designed by each of us. Last year, these pins were fulfilled individually (one from me, one from Seven) but this year, since the pins interlock, it is better that one manufacturing facility create both pins to ensure a proper fit. This means that logistically, the ordering party would fulfill these pins with their rewards – and that happens to be Seven this time around. This means your Positronic Visions Pin Collection pins will not ship with a collab pin. It will come with your Publishing Goblin order instead!
How do I find out what projects I’ve pledged to?
Check out this help doc on how to locate your pledges for Pintopia 2025: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
How do I get free pins during Pintopia 2025?
Check out this help doc to find out how to receive FREE pins for Pintopia 2025: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024
Your pins are sold out! How can I secure a collab pin?
I want to make sure if you want the collab pin, you can get it, so ANY physical item totaling $5 or more you get during the campaign will qualify for a collab pin (as long as you back Seven's at a physical tier too). That means if you just put in for an add-on, as long as the add-on is a physical add-on worth $5 or more, you will get the collab pin. I am hoping I will be able to make more sets, and will be able to have an answer about more sets later in the month. So sorry - this is such an abnormal pin campaign from me because so much is still up in the air!