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I, along with many others, have been trying to get an update on this for MONTHS now, is there any idea when we'll receive these?! It's been over a year now this is crazy. You've ignored community posts, Instagram messages and emails, could you PLEASE offer ANY information about these products that we've already paid you for?!
Project Update: 📦 BackerKit Update – Life + Shipping Updates
Hi everyone!
- I got a new storage unit! It is bigger, has better AC, and is closer, which means I can go more often instead of only every once in a while.
- I finally got my phone fixed (a new one) and got all my stuff back today. It is such a relief to have everything in one place again.
Shipping and orders:
- International shipping is moving a lot smoother now. We have a new system with extra help so that if you have multiple pledges across different BackerKits, you will now get them together in one shipment. It is more expensive on my end but it works better and should prevent mix ups.
- Shipping costs have gone up a lot, especially international. Just sending two bags to the UK is around $60 to $70. I am not charging anyone extra for it, but I am doing my best to keep things balanced.
- If you got some items but not others, it is because segmenting orders got confusing in the last few months. My system of splitting by item was not working as well, so now I am going back and checking things more carefully. Luckily it is going much smoother now.
Project updates:
- Every BackerKit is moving along nicely except the Stolas one, which is still tricky to organize, but it is making progress.
- The HTTYD BackerKit was finished instantly thanks to the new manufacturer, which is a huge relief.
- In the last two months about 70 orders have gone out, so progress is definitely happening.
Thank you all so much for your patience. With the new setup and extra help, shipping is moving a lot more steadily.
– Akira
Project Update: URGENT: Contact Me via Instagram Only – No Email or Bank Access, Delays in Orders
- Shopify is set to manual payouts so payment plans don't instantly remove money. I can't transfer anything right now.
- Stripe payments from BackerKit are also stuck since I have to trigger deposits manually.
- I don’t know how much is in my bank account. I only get text alerts with balance updates every few days.
Is there any kind of ETA on these, I'm still waiting on a wallet and fizz bag with no update for 3 months. I've tried contacting on a few platforms but never heard anything back. I'm moving and really need to know when these will ship please
Previously backed this creator's crowdfunding project
Engaged with this project 3+ times 🌟
I haven't heard anything about my Ozzie Ita bag, or my King Clawthorn ita bag and plush. I know you're just one person and things definitely move slowly I just want to know if there's any updates on any of those
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