BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
SHIPPING FAQ !!
When can I expect my bags to arrive? We are committed to getting all bags delivered before 2026. Thanks to our new manufacturer, we’ve streamlined the process to ensure faster production and shipping. How much does shipping cost? Shipping is charged after the BackerKit is completed. It’s $5 per item. You’ll be notified of the exact shipping costs before finalizing your order. What happens if my order isn’t delivered by 2026? If, for any reason, your order is not delivered by 2026, you’re entitled to a full refund. We’re dedicated to ensuring timely delivery! Will my items be shipped together? Items are likely to be shipped separately. For example, if you order three bags, each will be shipped in a separate box. This allows for quicker processing and shipping. Do you ship outside of North America? This BackerKit is North America only, which includes the USA, Canada, and Mexico. If you’re located elsewhere, you will need to find a drop buddy in one of these regions to receive your order. Unfortunately, we do not ship outside of these countries.
BAG FAQ !!
What are the sizes of the bags? Ita Bags: Each ita bag measures 12x9 inches—the perfect size to carry your essentials while showing off your collection through the heart-shaped display window. Laptop Bag: The Book of Dragons Laptop Bag is 10x14 inches, designed to fit most standard laptops and tablets, with extra room for notebooks and other accessories. What are the bags made of? Ita Bags are made from faux leather for a sleek, high-quality finish with a soft polyester lining for durability. The Laptop Bag is crafted from premium faux leather with an embossed dragon-hide look and a soft, padded polyester interior to keep your devices safe and protected. Can I customize the window of the Ita Bag? Yes! The heart-shaped display window on each ita bag is designed to hold your favorite pins, keychains, charms, or collectibles, allowing you to create a personalized display. The window can be filled or changed as often as you like. Do the bags come with any accessories? Yes! Each Ita Bag comes with a keychain ring tail, inspired by the tails of Toothless (Nightfury) and Lightfury. While not detachable, the tail is securely attached and adds an extra touch of charm to your bag. Are the bags durable for daily use? Absolutely! Both the Ita Bags and Laptop Bag are designed to be sturdy and practical for everyday use. The faux leather exterior is tough, and the interior lining is made to withstand daily wear. These bags are made to be stylish, functional, and long-lasting. Can the Ita Bags be used for other purposes, like carrying books or devices? While the Ita Bags are primarily designed to showcase pins and collectibles, they are spacious enough to carry small items like a notebook, phone, or keys. However, they are not meant to carry heavy items like laptops or large books. For heavier items, we recommend using the Laptop Bag. Are the bags easy to clean? Yes! To keep your bags looking pristine, simply wipe them down with a damp cloth. Avoid soaking the bags or using harsh chemicals to preserve the faux leather’s finish. Will the bags fit in my wardrobe easily? The Ita Bags are compact and lightweight, making them easy to store in a closet or on a hook. The Laptop Bag is slightly larger but still easy to store when not in use, whether you hang it up or keep it in a storage bin.