Frequently Asked Questions
Find answers to your questions
Project FAQ
Funds from the project will be used to pay for the manufacturing cost of the pins & other add-on items, as well as additional costs such as taxes and fees, tariffs, samples, and more! You will also be supporting an independent queer creator & small business owner. Thank you for shopping small!
After the conclusion of the campaign, your card will be charged for the full pledge amount (this can sometimes take up to two weeks). For shipping, you will be given a backer survey that will allow you to pay for your shipping fee separately from your pledge! You will be able to pay via card using Stripe.
Our current estimate for the manufacturing process is that rewards will begin shipping as early as summer 2025. This accounts for the length of the sampling & manufacturing process, factory holidays, and any other delays or setbacks that could arise with a project like this. Any significant delay past this time frame will be communicated to backers promptly. Please also keep in mind that this project will be undergoing fulfillment at the same time as my previous project, Batpacks. There may be weeks where I need to focus on fulfillment for one project over the other, but I'll do my best to keep things as even as I can!
We will be using Backerkit's built in system for calculating weight-based shipping according to the total items you will be receiving with your pledge. Shipping fees are NOT included with your pledge; they will be added on at the end of the campaign, when you receive your backer survey via the pledge manager. Please keep this in mind when choosing your pledge tier!
Our backerkit page will be updated with each new design that's unlocked, and backers will be able to choose which ones are unlocked first via polls in the community section! If the design you were hoping to get doesn't reach it's goal unlock amount before the campaign ends, you're always welcome to cancel your pledge any time before the fulfillment process begins.
Yes! Our pre-order store will open after the conclusion of the campaign, and these pins + all other add-ons will eventually be added to my online store as a regular product. Please keep in mind, though, that campaign exclusive rewards will ONLY be available if you pledge during the campaign period, 1/23/25 - 2/14/25.
If you back our campaign and the Astroanimals | A Voyage to the Plushies campaign before both campaigns end, then you will qualify for our special cross collab incentive! Please note that the rewards we each offer will be shipped separately from one another, per our individual campaign's production timelines and shipping regulations. Here's the link to their campaign: https://www.backerkit.com/c/projects/cosmic-kristen-designs/astroanimals-a-voyage-to-the-plushies?ref=bk-partner-project-5311
Feel free to reach out to me on social media (@ANDPIERRES) or via email ([email protected]) with any questions you may have! Thank you for your support!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.