Frequently Asked Questions
Find answers to your questions
Project FAQ
π± Campaign Start & End - These are the dates the campaign will start and end. Please make note of the end date as surveys will be sent out shortly after! π± Surveys and Prototyping - While surveys are being sent out and responded to, I will be in communication with the manufacturer to have mass production begin on the plush, as the prototype is already completed. π± Production - After all the surveys are returned and the campaign funds are released, production can begin! Depending on the volume of plush to be ordered, this can take up to 4 months. π± Plush Transport Overseas - Once the production phase is complete the plush will ship to me! To reduce costs, these will be shipped by sea, which previously has taken approximately 2 months. π± Receive Plush & Quality Checks - Once they all arrive, I can begin to grade the plushies. This may cause an initial sense of delay, but I greatly value the quality of the plush you receive! I want to be sure they're all up to my standards before sending them out. Depending on the volume of plush, this may take a few weeks to process. π± Shipping Plush to Backers - Begin to start shipping out your plush! Depending on the volume of pledges, this may take up to 2 months to process.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesnβt, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.