BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

How are you handling shipping?

E-books obviously don't have shipping. For the physical items, we're currently looking at USPS flat rate shipping boxes. PLEASE NOTE: The current political situation in the US makes things very hard to figure out in terms of shipping. Navigating tariffs and Because of this, we have limited the shipping options to USA, Canada, Mexico, Ireland, UK, Australia, and New Zealand. Because of this, we will be charging shipping separately AFTER the campaign during the pledge management. These are rough estimates for how much shipping will be. Keep in mind that if you grab multiple books, then shipping will be more. $10 USA $35 Canada $45 Mexico $50 Australia, NZ, Ireland, UK If we do not offer shipping to your country you may consider backing at the base $10 tier. This still gives us a boost towards our goals and you'll still get to read the book!

How can I be sure you'll finish the series?

Lemon Balm is the first of five main-series books. Here is the current status of the other books - Aloe: Written and alpha read. - Lavender: Written. - Amaranth: Written. - Narcissus: In progress. We also have some side projects within the universe that are in various stages of completion: - Rose: In progress. (Acanthus' back story) - Aster: In progress. (Esmeralda and Austin) - Cinnamon: In progress. (Conan's story.) Needless to say, we've got a lot of the series written and don't plan on stopping any time soon.

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