AsherBee
CREATOR
15 days ago

Project Update: Don't forget to Update your Payment Information!

Hi Everyone!

We're a little more than a week away from locking orders and charging cards. We have a few backers who have not updated their payment information.

From the Campaign itself, 10 Backers did not complete their payments, and we have failed payments totaling $569

And from the survey portion, we have 114 out of 134 surveys back. Please, please, please don't forget to complete your surveys. It's the only way I know what you want, and I can't wait and cause a delay for the 114 backers who are ready to get the production part started. T__T So if I only have the surveys I currently have by July 1st, I'll make the order based off of our totals. After July 1st, everyone who completed their survey will get priority over the best pins and will receive the pins they selected. I will try to order extras, but it's difficult when backers during the LIVE campaign decide to no longer participate after the campaign closes. It unfortunately ends up hurting the campaign overall.

I had a backer assume that the platform covered losses, which is very untrue. We receive ONLY the funds that are collected, and even that has fees taken out for both the platform and banking/card system before we even seen any of it. So if you plan to participate in a campaign, but have no plan to apply funds towards it, it would be more helpful to reverse your pledge. You're basically stacking the deck, and we count on everyone to be honest with their intentions. <3 

Ashley

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