BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
When do I pay for shipping?
Shipping will be collected after the post-campaign survey has been completed.
Will there be more Griffinch designs in the future?
That depends! If this campaign does well, there may be more plushes and merchandise in the future. I am also looking into the possibility of Griffinch figurines, but those would be in a separate, future campaign.
I'm an international backer, will I be responsible for import fees?
Unfortunately yes, international backers are responsible for all import taxes and fees for these products. Since these fees can change frequently, it's not possible for me to keep track of them on a global scale.
Are these plushes children's toys?
The Griffinch plushes are intended to be collectibles, not toys for children.
What is the refund policy for this campaign?
Once the campaign has ended, refunds cannot be given out. If an item is damaged or incorrect, please reach out to me directly and I will correct the issue ASAP. Please only back this campaign if you are certain you like the product and you are aware of the timeline and potential shipping time to your location from the US.