Frequently Asked Questions
Find answers to your questions
Project FAQ
Pledge for the number of pins that you want-- you'll be able to choose your preferred pins while filling out the survey at the end of the project.
You will be able to add more items onto your pledge at the end of the campaign while filling out your survey.
- We may not get every design unlocked. - There may be production delays due to holidays or illnesses. The project may take longer than initially anticipated. - There may be a high number of defective items. If this happens, I will have to communicate with the factory to rectify the situation and get replacement items. - Once the packages are dropped off at the post office, it's up to them to get it to you! There's a slight chance they may lose or damage your package during the process. If this happens, reach out to your post office and/or myself. - There may be slight differences in the final products compared to their original design. - Other situations may come up, so bear with me as we try to figure it out. Thanks!
You can! But you can't through Backerkit. I have an Etsy page set up for you to pledge since Etsy will take care of calculating any fees properly. You can pledge here: https://www.etsy.com/listing/1043011241/eu-uk-backers-only-creatures-cryptids?ref=listings_manager_grid
◆ March: Backerkit Campaign goes live ◆ April: Backerkit Campaign ends and cards are processed ◆ April-May: Surveys are completed (that's where you pick your pins!) ◆ May-June: Production period ◆ July: you receive your items! ( I'll notify you if any delays are expected to occur. ) This is my best estimate at this time! If we're lucky, everything will be completed sooner. However, there is a chance it may take longer if there are any issues getting payments, surveys filled out, productions errors, myself or factory workers getting sick, and/or shipment issues.
Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024
Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.