Frequently Asked Questions
Find answers to your questions
Project FAQ
If the campaign is complete, subject to initial goal being funded, there will be a survey sent out to anyone who pledges. With the following information being collected: - which designs you would like to pick - what sizes you would like - delivery address - the ability for you to be able to purchase add-ons with your pledge. The survey will be sent to the email address that you submit while making your pledge, so please make sure to check your email and the spam folder regularly!
SHIPPING WILL BE CHARGED AFTER THE CAMPAIGN ENDS Shipping prices will be determined by the weight of the pledge and location it is being sent to. I ship out from the UK and can ship to anywhere in the world. Packages will be sent out with Evri. Approx Shipping Prices (depending on extra addons): United Kingdom: £5 - £15 Europe: £8 - £18 United States, Canada, Australia: £18 - £25 Other Destinations: £10 - £20 International Backers: Please keep in mind that you will be responsible for any customs/VAT fees that you may incur. It is illegal for me to change the price or mark the items as gifts on customs forms. UK and EU Backers: Due to the new VAT laws, you will likely receive VAT charges upon delivery of your rewards. By backing you understand that you may have to pay VAT upon delivery. If a package is returned to me due to an insufficient address, I will reach out to you via email. However, if you wish to have it resent to a reliable address, you will be responsible for providing another shipping payment, as shipping costs are not refunded when a package is returned. To avoid this, please ensure that you are providing a correct address. Any packages that are rejected and returned will be kept for 4 weeks before no longer kept. If there are any issues that prevent you from paying import tax on the parcel and you wish to pay that later please send me a message.
Yes they will be available to buy on my store. However, they will be a higher price to meet retail prices
Yes! Email me over at: [email protected]
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.