Bifrost Games
CREATOR
3 months ago

Project Update: Action Required: Please Check Your Payment Status

Hello Successors,

The campaign has successfully concluded, and we are so excited to move forward with production!

However, we’ve noticed that some pledges have encountered payment issues and could not be processed successfully.

Please check your inbox (and spam folder) for an email from BackerKit with the subject line: "Your payment has failed; please update."

If you received this notification, it means your card was declined (potentially due to insufficient funds or bank security checks). It is crucial that you update your payment information as soon as possible to secure your pledge and keep your special campaign pricing and rewards.

For detailed instructions on how to fix payment failures, please refer to this official guide: https://help.backerkit.com/article/724-pledge-payment-failures

If you are on an installment plan, please ensure your card is ready for the scheduled charges to avoid any disruption.

Thank you for your support and for helping us bring the Crown to life!

With gratitude,
All of us at BinaryStar Studio & Bifrost Games
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