Frequently Asked Questions
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Project FAQ
If you've never shopped for fine leather furniture, the sticker shock on the Deluxe Dragon Chair might be a bit overwhelming. We do not intend to "geek gouge" or ruin anyone with these products. We simply know high end furniture manufacturing and realize there is a market for these goods. We have the experience and trust of the gamer community to deliver a specialized product. All materials for this project are chosen for their durability and quality. From the leather to velveteen to solid hardwood frame, we've used these products personally. We have similar furniture in our home made by earlier generations of Clint's family, which have withstood the test of time. The legs on these old chairs are still strong. The upholstery needed cleaning sometimes, but hasn't worn out. The leather hasn't torn or split (leather is actually really easy to clean!). The brass nails from 30 years ago are a little duller, but none have wiggled out or gone missing. The cushions may need refilling, but the parts of the chair or sofa that aren't used as much have retained their form. We're in the process of re-caning our antique kitchen chairs because the seagrass cane weaving wore out, but the sturdy wood is still intact! We know not everyone can afford our products, and a Deluxe Dragon Chair or game table is definitely a luxury for those who can purchase one. But ultimately, regardless of the type of chair or table, the best part about gaming is everyone getting together to play. Seeing old friends, making new friends, teaching a new player an old game or an old player a new game: those are the things that really make games special. We love gaming, and we'd LOVE to have you join us at the table. --Jodi and Clint Black
For friends following this campaign prior to launch and joining us in the first 48 hours, we have special gifts to say thank you! After the first 48 hours we may make these available for purchase as Pledge Levels and Add-Ons. Early Bird backers for a Deluxe Dragon Chair get a free set of Dragon logo-themed metal dice from our friends at Norse Foundry. *All* Early Bird backers (for a Dragonhide Throw Pillow, Dragonhide Seat Cushion, AND any of our Deluxe Dragon Chair pledge levels) receive a Personalized Dragon Logo Dice Bag! See main campaign page for full details on the products. If you have any questions, email us at [email protected].
*Chair shipping available to lower 48 United States only. All backers will be invoiced for shipping individually.* While pillows can ship by regular post, the Deluxe Dragon Chair needs special handling. Each Deluxe Dragon Chair backer will be contacted individually for delivery options including White Glove delivery, Threshold delivery, and Curbside Freight delivery (this last option is usually the most expensive). For more information, read our page about shipping services on carolinagametables.com: https://carolinagametables.com/game-table-shipping/ Deluxe Dragon Chair Threshold Delivery Shipping Rates*: to Hickory, NC $610 to Chicago, IL $640 to San Antonio, TX $700 to Seattle, WA $740 *for example purposes only, rates accessed June 2024.
We're thrilled that BackerKit offers the option to pay in installments on all Pledge Levels over $150. https://help.backerkit.com/article/805-pay-over-time However, if for some reason a backer cannot make all the payments they forfeit the pledge rewards. These are custom made pieces which are difficult to resell. If you have any questions please email us at [email protected].
Customized products, such as those in the Deluxe Dragon Chair campaign, cannot be easily re-sold. Therefore, we do not issue refunds after pledges are collected. This policy is consistent with our longstanding policy at Carolina Game Tables, in place since we opened in 2015. https://carolinagametables.com/payment-policies/ If you have any questions, contact [email protected].
Did we miss something? Please comment on the project so your friends can benefit from the answer, too. They might know the answer and can help you faster than we can. For fastest service, please email us at [email protected].
We do not intend to offer any stretch goals (what BackerKit calls Achievements) for this project. Having been in this industry for a long time, we understand where many go wrong. Adding stretch goals can complicate the project and delay delivery, which disappoints backers, stresses creators, and undermines satisfaction for everyone involved. Depending on how the campaign progresses, we may reassess our approach. Our initial goal is $10,000, and achieving that would genuinely make us happy—enough for one chair and several pillows. However, if we significantly exceed this goal, we may consider introducing stretch goals, ensuring they do not affect the timely fulfillment of existing rewards. --Jodi and Clint Black
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.