Frequently Asked Questions
Find answers to your questions
Project FAQ
Enamel pins, as unique and intricate pieces of wearable art, can sometimes exhibit minor imperfections. that are are a standard part of the production process and are inherent to the nature of creating enamel pins. I strive for the highest quality in my products and all pins will be individually graded to ensure you receive a Grade A quality pin with minimal imperfections that do not compromise the overall aesthetic or functionality of the pin, including: Pin Placement Variations: Due to the nature of the manufacturing process, there might be slight variations in the placement of the pin posts or backings. This can result in minimal misalignment or unevenness between individual pins. Enamel Fill: While my manufacturer takes great care to ensure consistent and smooth enamel application, there may be slight variations in the enamel fill, resulting in small inconsistencies in color or texture. This adds to the uniqueness and charm of each pin. Metal Plating: The plating process involves electroplating metal onto the pin's base. Occasionally, tiny specks, slight color variations, or minor scratches might be present on the metal surface. Minor Scratches or Dents: During the production, handling, and packaging stages, some pins may acquire minor surface scratches or dents. These can be barely noticeable or may require close inspection to identify. Please note that while these minor imperfections can occur, they do not detract from the overall beauty and appeal of your enamel pins. I am committed to creating a high-quality product that you'll be proud to wear and display, and I won't deliver any pins that I wouldn't be proud to have as part of my own collection.
I have limited remaining stock of both of my previous collections, and they will be available as add-ons in your backer survey. Some of my past designs are sold out, but they will be offered as unlockables—if enough backers want a sold out design, I'll order more!
All of the unlocked pins and pin bundles will be available as add-ons available through your backer survey after the campaign ends. The prices will be the same as the current reward tiers. (But it does mean only ONE early bird deal per backer, sorry!)
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.