All rewards are shipped via standard tracked mail. This means that they travel in Germany with Deutsche Post and are then handed over to the national mail service of your country. Please note that although lost mail is rare, these packages are not insured.

I will ship orders out from Germany, Europe. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. Please keep an eye on your tracking numbers to keep up to date with your package!

Yes we do offer wholesale options! Please reach out to me on [email protected]

Yes, you can within 14 days of the item being marked as delivered. Buyers are responsible for payment of return shipping. Once the item arrives in good condition, the item costs will be refunded. Here at Cat Magic Collective we encourage mindful shopping to reduce waste and useless CO2 emmissions. For this reason, shipping costs are non refundable in the case of returns.

Please note that the items you are backing are hand made and so slight imperfections are normal and acceptable. Each item is also individually packed and double checked before shipping too, however mistakes do happen and items can also get damaged in transit despite appropriate packaging (although this has never happened with my bandanas). If your package has arrived damaged, please open a claim with your local postal service. Please forward any forms you fill including images of the damaged items so I may also file a claim with the German service. If your package has not arrived please reach out so I can open an invesitagation on your behalf. Please refer to shipping time estimates to know how long your order should take to arrive.

BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.

If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.

You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.