Frequently Asked Questions
Find answers to your questions
Project FAQ
When pledging, you can choose any Add-Ons you want! Not sure what you want yet? You will ALSO be able to add items at the end of the campaign when you pay for shipping through the Add-Ons Store.
Shipping is charged AFTER the campaign. You can use the handy chart on the main page to estimate your shipping costs. Shipping is based on weight and location. This means that if you add on a lot of extra items, your shipping costs may increase. To get an more accurate weight you can add up your items below +2oz for packaging weight: Plush: ~9oz each Pins, keychains: ~1oz each Tapestry: ~32oz each Stickers: ~0.1oz each So, for example, a plush, with 2 pins and a sticker, with packaging weight: 2oz+8oz+(2x0.5oz)+0.1oz= 11.1oz
No, sorry! I have a relatively large minimum order quantity from my manufacturer and I'd like to focus on gryphons only for this project. Suggestions are always appreciated for the future, though I can't make any promises!
Your card will not be charged until the campaign ends successfully! So, AFTER December 5th. I will send out an update prior to charging cards. If there are any issues, you will be notified that your payment did not go through and you can make updates. Please update any failed payments as soon as possible so that I can get accurate counts on all of the items!
Unfortunately yes, international backers are responsible for all import taxes and fees for these products. Since these fees can change frequently, it's not possible for me to keep track of them on a global scale.
I just think they're neat :)
Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.