BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
I'm from the UK or EU - how do I back?
Select the hold my place tier and I will email you a direct link to an international etsy listing so all VAT is handled during purchase.
What are magnet backs?
They're small rubber stoppers like your normal pin back, but they have an inset magnet. Most importantly, they will not damage your pin posts and they will stick to any magnetic surface. You bet I have some on my car.
How much weight can magnet backs hold?
In my not so scientific testing, these black backs can hold about 32 grams per back! This was equal to one pin for a 2 mm thick 3" soft enamel pin. This of course is dependent on where your backs are and how big your pin is, you may need more for balance not just weight but overall, these pins aren't going anywhere without some effort! I.e. safe for your fridge needs.
What is a magnet topper?
The cat pins in this series will have tiny magnets on the back, so that a small topper pin can magnetize to them. That way, you can choose if you want your kitty to be a photographer or just a tabby cat hanging out!
Do I get the freebie?
If you've pledged for a physical reward (noted in my reward descriptions) on my campaign and on George's campaign you will have this freebie added to your pledge automatically. This won't show up until your pledge manager and requires your pledge not be dropped on either campaign.
Where is my shipping charge?
Shipping will be charged to you after the campaign is over during your pledge survey. This allows me to sort all you lovely people into the correct weight. That way I don't over charge you!
These add on prices are slightly cheaper than campaign prices, why?
Your initial campaign is a set price, by backing for any one item you unlock the ability to back anything else at a discounted rate. This is not as good of a discount as purchasing a higher tier, but it is a thank you for supporting me and my newest projects.
Refunds? Exchanges?
Unfortunately, once the campaign charges your card (~4/16/2023) I will be placing things into production based on the funds raised. As such I am unable to provide refunds. If you receive a defective pin, a damaged pin or otherwise have an issue I am happy to exchange your pin for you! Just send me a photo of your issue and I'll be able to sort it out right away.
I need something else!
Reach out to me any time, comment in the community or email me at [email protected].
How do I find out what projects I’ve pledged to?
Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
How do I get free pins during Pintopia 2024?
Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024
What do FREE Pintopia 2024 Pins look like?
Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like