Hi stargazers,
Just wanted to give a brief update to say pins are in production, we've been working with the manu so far on some color samples for the mini pins and clari...
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CritCreations
about 1 month ago
💳Locked orders, and Charged Cards- Please check if your payment processed!
Hello Stargazers,
With orders officially locked, we're finally entering the next phase of the campaign- Production! Where we'll start bringing these ideas to life.
Orders h...
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CritCreations
about 2 months ago
🎃 OCT/NOV Variants- Survey's are due June 9th
Hi Stargazers,
It's been a bit hectic but due to the OCT/NOV variants of the pin hiccup we are extending the survey lock date to June 9th.
Those that are directly affected...
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CritCreations
about 2 months ago
Is October/November order still mixed up on your end?
Hi everyone,
It's come to our attention that there are still some mix ups in orders. So we'd like to work together on fixing it. On our end the SKUs and names look fine acro...
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CritCreations
2 months ago
✨📰Survey Fixes
Hello Stargazers,
(So So sorry, this update came a bit late)
Just got back from working with the BK staff, we managed to fix the $0 shipping option and also fixed the OCT/N...
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CritCreations
2 months ago
📰Survey Hiccups
Hi Stargazers,
Thank you backers from bringing to our attention some issues with the survey- it seems that it's not calculating shipping correctly for many of you. We checke...
Just wanted to give a brief update to say pins are in production, we've been working with the manu so far on some color samples for the mini pins and clarifying designs.
For our first main pin will be doing Virgo as a sample, so should be seeing some pics and progress on her sometime this week! Journals and also washi tape have started production, and we've just about finished our sticker sheets- though we're needing to buy a new printer to continue.
Oh! And Jackets are in production as we speak!
But that just about it, just keeping you guys in the the know :>
With orders officially locked, we're finally entering the next phase of the campaign- Production! Where we'll start bringing these ideas to life.
Orders have been locked cards have been charged. Though...... we have about 20 declined payments.
Please double check to see if your payment on your pledge went through.
You can check this by:
Top right of your screen, click icon
at the bottom of the list select "Your pledges and surveys"
Click Celestial Coronation
If successful, it should look something like this on your screen:
If not, there will be an error in red.
To fix:
Check card information, make sure it's up to date and correct.
Many times Banks will flag Backerkit pledges, you may have to call and let them know you approved of this payment.
If your card was declined, you should also receive an email about it notifying you. It may be sent to spam!
As we progress we'll make sure to send periodic updates of production, one of those pins might be yours! If there are any issues or things you need help with, don't be afraid to reach out to [email protected] and we'll be there, hand in stead.
It's been a bit hectic but due to the OCT/NOV variants of the pin hiccup we are extending the survey lock date to June 9th.
Those that are directly affected have been sent an email to do their surveys just to make extra sure that you have the pins you'd like to have. For those unaffected, you can use this time to edit and update your pledge for any last minute changes.
If there are any issues don't hesitate to comment or reach out! We've been slowly working through everything, with 48 pins in total it's been a bit to keep track of ^~^ So your cooperation and comments have helped greatly! Thank you so much for being patient, and awesome as we traverse through this together.
It's come to our attention that there are still some mix ups in orders. So we'd like to work together on fixing it. On our end the SKUs and names look fine across the mini pins, vinyl stickers, and hard enamel pins for october and November.
Gold Vinyl Sticker SKUs
Hard Enamel Pin SKUs
Minipin SKUs
Vinyl sticker SKUs
If you happened to select a oct/nov mix up (month not matching right gemstone) and it's still in your order, please try removing it and going through the selection again. If you're still having issues please comment below and we'll work through everything.
Nov should be Citrinet Oct should equal Tourmaline
If we still have issue moving forward, go select your desired option by GEMSTONE rather than month, the things listed in your final order at the end will be what we'll be sending out to the manufacturer.
For now we've reunlocked orders until we sorted everything out. We'll use this post as our troubleshooting post! Please re-check your survey if you chose any option that had OCT or NOV in it!
We have sent emails to all that are affected for you to update your surveys. Thank you!
(So So sorry, this update came a bit late) Just got back from working with the BK staff, we managed to fix the $0 shipping option and also fixed the OCT/NOV mix up on all items. Thank you for those who acted as our canaries and notified these hiccups. If you're still have issue with OCT/NOV mix up on your survey, you may have to remove that item and re add it on again for it to be corrected.
Thank you so much for all of your patience!! Please don't hesitate to reach out if any other problems occur.
Surverys will officially lock June 1st, it's coming up soon so please fill out your surveys when you have time!
