You will only be charged when the campaign event is over, within a week or two from Dec. 1st 2025. Once the campaign has ended, we will prepare surveys for shipping and begin packing all of their orders, shipping them all over the world.

Cancellations and Refunds: You can cancel up until the end of the campaign. As long as the campaign is still live, you may drop out of the campaign anytime you wish. Once the campaign has ended though, all payments are accounted for and processed and will begin to the next stage of production. There will be no refunds or cancellations after the campaign has ended.

If you run into any issues feel free to comment in the community tab https://www.backerkit.com/c/projects/critcreations/critcreations-holiday-market/community Or shoot us an email at [email protected] :> don't worry, we don't bite!

Yes, Yes you can! Up until the end of the countdown for the campaign, you can edit or cancel your pledge as you wish from the top right icon on your screen > and click "Your Pledges & Surveys" and just find this campaign. If you have any trouble, just reach out to us!

If you have any ideas for pledge levels, pins, or anything really, feel free to comment in the community tab As a backer on this project, you help shape the future of this campaign with votes and comments, the more vocal you are, the more change you can make!

We will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable. The survey will be sent to the email address we have on file with your pledge. Any additional payment will be charged when you complete your survey and confirm your order.

BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.

If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.

You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.