BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
How do I qualify for combined shipping?
Back both Midnight Springs' Monster Girl Riot campaign and my Sweet Spiders campaign and you will only be charged shipping ONCE for the combined pledge. We ship together!
Where do I contact you if I have a question?
If you need to contact me, email me at [email protected] or comment on the campaign discussion tab and I'll reply ASAP
Where do you ship to?
Anywhere but the EU right now...UK has a purchase minimum of 135pounds because of VAT regulations. If you're not sure if I can ship your pledge to you for any reason, please reach out directly!
How are you shipping?
By USPS only. If outside of the US, tracking may come from Asendia. I'm shipping with Midnight Springs. All cross-collab backers between us both save on shipping and will only be charged it once, through her survey, not mine. They'll ship together in the same package that way. Anyone who doesn't qualify: I'm using the same type of mailer as her, padded recycled or compostable, depending on order contents and padding needed. Everything will be on backing cards and wrapped up.
How do you grade pins?
I grade pins by if I see a flaw still at arm's length, it's flawed...If I don't see anything wrong at that distance, or there's no super major issues up close like enamel all over the metal, it's considered okay and will be sold. Np one will be sent any pins with easily-noticeable issues, if you get one it's by mistake so please contact me if so. Those good quality pins without noticeable flaws are referred to as "standard pins" multiple times throughout the campaign info.
Will you be selling these after the campaign?
I'll have a preorder store through BK after the campaign. Once they're in stock I'll list them on https://www.crypticcompendium.bigcartel.com.
Do you use AI for your work?
No, and if you see what you know for sure is AI on Backerkit, report it to staff
How can I know you'll fulfill?
I'm new to online sales but not sales in general. I've been helping Midnight Springs at conventions for years now, and occasionally with shipping. We've been collaborating on designs for years also. I'm really excited to be doing this project and will make sure everyone gets what they paid for.
Do you accept refunds?
Once you've paid, I do not refund anyone, even if you don't fill out your survey later. There may be exceptions on a case by case basis