BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Can I get a refund for my pledge?
Yes, up until a certain point in time! I can only offer refunds BEFORE surveys lockdown - after that the funds will be spent to place orders with my manufacturers. That said, if you are facing exceptional circumstances or there is anything wrong with your order, please reach out to me! I'll do all I can to help.
Are the designs finalized?
Mostly, though they are all subject to small adjustments as I undergo the proofing and sampling process with my pin and sticker manufacturers. If any changes do occur they will be communicated in Backer Updates under the Community tab, and all designs will be finalized and sampled prior to the Backer Surveys locking down so you can adjust your selections at any time.
Can I pay over time?
Yes! Pay over time is enabled for any pledge over €150, allowing you to pay in installments rather than all at once when the campaign concludes. Backers using this option won't receive their post campaign Backer Survey until they've finished paying off their pledge.