Frequently Asked Questions
Find answers to your questions
Project FAQ
Shipping fees are not included in the pledge level price. Once the campaign ends you will receive a survey where you can enter your shipping address and pay for your shipping costs and ant extra merchandise you have chosen. To get an estimate of shipping costs please see the shipping section of the campaign page. Shipping is based on the total weight of your order, so totals will vary. For example, mugs will add more than pins and stickers.
When the campaign ends you will receive a “survey” from BackerKit. In this survey you will be able to choose the designs you want and any additional merchandise you would like to purchase.
I did make a custom pin for my Endangered Animal Stamps collection. I have not offered it for this campaign. I have also offered custom colored pins using the same molds as unlocked designs in the campaign. If you have something you really want to make, click on "send us an email" below and the awesome folks at Backerkit will forward it to me. "Ask the creator" posts messages to the board everyone sees. I am planning a follow up set from the Mischief and Monsters with recolored designs—send me a message if you want something then. My manufacturer keeps the molds so I can make recolor pins from previous campaigns.
Yes, I ship to select countries. International backers are responsible for any customs fees their country may ask for, so plan accordingly!
Yes, the cost of customs will be charged separately once the packages have arrived in your country, not by Backerkit.
Head on over the 'add-ons' section, where you'll be able to select more pins or other merchandise that might be released down the line.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.