BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Is shipping included in the pledge price?
Shipping is charged separately from the pledge. 1. Shipping costs fluctuate regularly. To provide the best cost for both you and me, cost of shipping is added only after I am ready to ship out your order so I can most accurately give you the lowest cost. 2. Shipping is based on total weight of your items, so the cost of shipping varies.
How do I pick the pin designs I want?
When the campaign ends you will receive a “survey” from BackerKit. In this survey you will be able to choose the designs you want and any additional merchandise you want.
Do you make custom pins?
I did make a custom pin for my Endangered Animal Stamps collection. I have not offered it for this campaign. I have also offered custom colored pins using the same molds as unlocked designs in the campaign. If you have something you really want to make, click on "send us an email" below and the awesome folks at Backerkit will forward it to me. "Ask the creator" posts messages to the board everyone sees. I am planning a follow up set from the Mischief and Monsters with recolored designs—send me a message if you want something then.
Do you ship internationally?
Yes, I ship to select countries. International backers are responsible for any customs fees their country may ask for, so plan accordingly!
As an International Backer, do I Have to Pay Customs?
Yes, the cost of customs will be charged separately once the packages have arrived in your country, not by Backerkit.
I want more pins than what's available through the Pledge Levels, how do I adjust that?
Head on over the 'add-ons' section, where you'll be able to select more pins or other merchandise that might be released down the line.
The campaign ended, but I want more stuff. Is it too late?
If you decide that you want more designs/merch once the campaign has ended, no worries! I'll have a pre-order store open where you can select more goodies to add to your package. Backerkit treats those orders as a separate order. I am willing to adjust shipping based on both orders in the same package. Be sure to send me a message via the "send us an email" button and the awesome folks at Backerkit will forward it to me. ("Ask the creator" posts messages to the board everyone sees.) Depending on the number of backers and other factors, I may not see that you have 2 orders. A heads up from you will ensure I go looking for it.