Frequently Asked Questions
Find answers to your questions
Project FAQ
Select the hold my place tier and I will email you a direct link to an international etsy listing so all VAT is handled during purchase.
If you back in the first 48 hours you will automatically be assigned a freebie. This will appear in your pledge at no extra cost.
Shipping will be charged to you after the campaign is over during your pledge survey. This allows me to sort all you lovely people into the correct weight. That way I don't over charge you!
Unfortunately, once the campaign charges your card (~12/15/2023) I will be placing things into production based on the funds raised. As such I am unable to provide refunds. If you receive a defective pin, a damaged pin or otherwise have an issue I am happy to exchange your pin for you! Just send me a photo of your issue and I'll be able to sort it out right away.
Reach out to me any time, comment in the community or email me at [email protected].
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.