Project Update: PINTOPIA SHIPPING INFO and TARIFF UPDATE
Hello Dreamers,
Orders are locking tonight and cards will be charged. Please make sure that your cards are ready!
For the Original Kickstarter Campaign you have a couple weeks yet but those will be closing and locking soon too!
Orders are locking tonight and cards will be charged. Please make sure that your cards are ready!
For the Original Kickstarter Campaign you have a couple weeks yet but those will be closing and locking soon too!
That being said: A bit of annoucements on shipping and pricing due to tariffs:
Shipping will be charged based on weight of entire order based on calculations looking up codes from our location to the destination quotes and price brackets and options.
I am a little surprised I need to mention this or post about it, but there seems to be some confusion, or questions regarding why it may say the cost of a package from point A to Point B is quoted at one price and ours is a bit over that. If shipping may cost a certain amount that you are used to and researched based on amazon or other orders you’ve gotten etc, please remember that we are a very small business, and we have to also include our packing materials, the weight of the items, and now also added tax and tariffs for the items shipping to us. We are currently taking on the majority of the burden of the tariffs and taxes. I will be still trying to offer some other exclusives and items to offset the burden on us, so we can recoup some of the losses we didn’t anticipate, but just to be transparent:
We are in process of getting a loan to make sure that we can still produce and provide everything we promise and also pay the exhorbidant rush shipping to get at least the giant dragons here to us before the three month tariff hold expires. We will be fine and WILL be able to complete everything, but due to the 90 day only hold (Which by the way the Tariff is still at 30 percent and 30 percent of over 100K is nothing to sneeze at) Just the shipping on the giant dragons alone due to the skyrocketed pricing from everyone rushing to get their orders is close to 25K. Let that sink in. 25,000 dollars for SHIPPING to us. Today I received an email questioning an added ten dollars on top of the normal shipping price they expected. I kept everything as close to the estimations on the weight brackets I found online, but they are constantly changing, also factoring in that we had to do extra safety testing to ensure we could still ship to overseas countries, PLUS having to pay for two different safety tests each costing thousands, so we could both ship either unstuffed or stuffed and not risk things getting seized and held up in customs. in addition to getting a european representative to register each product having to pay monthly fees due to all the new laws and safety regulations , its no wonder many other companies have stopped shipping outside the US all together. We didn’t want to do that, and my word is my bond. In doing all of this and after calculating the basic costs for shipping not including the materials, I am adding a few extra dollars on top of the regular shipping cost to compensate. I know it sucks having to pay a bit more, but we are also going to wind up forgoing the 3rd party inspection at least for the giant dragons due to time constraints in getting things here during the 90 day window, so WE will have to be quality checking ourselves, and doing our best to provide everything to you guys. (Thankfully it sounds like we have a couple awesome friends who also sew plush who say they will help us with that part when they arrive…)
I want to be transparent with you all, and I hope this will be ok with all of you. Nothing has been pocketed. I have not touched a DIME of funds raised, because it’s not mine. It is yours, and I’m just borrowing it until we make all these creations and can then provide what we promise. Until everything is made every dollar has gone into this project.
We are raising the prices for new purchases across the board for each product to help us offset some of the cost going forward but have not raised the prices that are locked in from the pre-orders or campaign that has already been charged. I am doing everything in my power to ensure that we build trust with all of our patrons and provide all that we promised, in hopes that you all will help champion US if we do a future campaign and hopefully the next one can grow even larger and bring us some profit, so we can grow our brand and actually make a living. I believe in these dragons and am so honored that you all have supported them.
Because we knew the basic weights and have already received some pins and had the unicones here we did our best to put the weights of the items so it would automatically calculate the entire order. For “Pintopia” Shipping is charged because the items will arrive sooner and should start shipping out in a month or so.
Thank you all for your continued patience and support with this project. We will also be offering local pickup for those that want to meet us at a show to get their items.
We just got the annoucement that we will have a booth in the vendor hall at Dragon Con and we are rushing to get at least all the giant dragons and some of the small and all unicones and pins well before then, so if any of you are planning to make the trek to Atlanta you can arrange to pickup your items from us there and save the shipping costs.
-Shana
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