Frequently Asked Questions
Find answers to your questions
Project FAQ
No room for sleeves. The box has zero air. But it's ripe for DIY boxes ;)
Yes! There are special rules just for solitaire play!
Everything but the red panda plushie is in the warehouse ready to ship right now. We will start shipping in June 2026 (this month while writing this). If you do a late pledge we ship every week (skipping weeks during major conventions like Gen Con, Essen, and UKGE, and freezing for a few weeks around lunar new years).
No pick ups offered at the moment since we plan to ship immediately.
Check the tracking number uploaded when sent. If there is anything weird, don't hesitate to message us and we'll figure it out together. About 1% of packages go on little adventures while traveling internationally and I just send another game. ;)
If you do a late pledge we ship every week, skipping weeks during major conventions like Gen Con, Essen, and UKGE, and freezing for a few weeks around lunar new years. Thanks for the support!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.