BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

Is shipping included in my pledge?

No, shipping will be calculated after the campaign has funded and ended. After the campaign is over, you will receive an email from Backerkit where you can access your survey, update your pledge if you wish, and pay for shipping. Shipping is charged at the price of postage and I do not make any profit off of it.

Can I get a refund?

Refunds and cancellations are not generally accepted after the campaign has closed, as funds are used for manufacturing. If you have an emergency and need a refund, please contact me directly and we can discuss. If you do not fill out your shipping survey within 6 months, your pledge will be considered a donation.

What are B Grade pins?

B Grade enamel pins have slight imperfections such as: small scratches, dust in the enamel, uneven enamel, or details in the metal that didn't come out as sharp as they should. All B Grade pins are still beautiful and lovingly made, and perfect for displaying.

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