Frequently Asked Questions
Find answers to your questions
Project FAQ
Digital (PDF) copies of Alpha Star Magazine will be fulfilled the same day the backerkit campaign ends via the updates. A link will be provided to download the PDF to your Drive Thru RPG account. If you would prefer not to use Drive Thru RPG, you can email us at admin[at]enpublishingrpg.co.uk with your backer number and request for an alternative link. The Voidrunner's Codex Box Set PDFs will be shared via the pledge manager around a month after the campaign ends.
The Voidrunner's Codex Box Sets are already printed and at our UK and US warehouses! They will be sent out as soon as the pledge manager closes, and will be delivered by January 2026. The Alpha Star magazine will be printed as soon as the pledge manager closes. Printing and shipping via DriveThruRPG is estimated to take 2-4 weeks depending on your location, and should be delivered by January 2026.
Some destinations outside of the US and the UK may impose separate customs charges upon delivery of the Voidrunner's Codex Box Set. The box sets will be sent via our US and UK warehouses. Print on demand books are printed by DriveThruRPG locally in the US for US backers - so no import tariffs will apply for US backers for print-on-demand products. DTRPG prints European backers books in the UK. Some European destinations might impose separate customs charges upon delivery (more information at https://help.drivethrurpg.com/hc/en-us/articles/12723259144343-Shipping-Printed-Books-to-the-EU-Post-Brexit).
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.