Frequently Asked Questions
Find answers to your questions
Project FAQ
Our campaign includes a detailed shipping section with estimated costs for each backer's region. While we don’t anticipate any changes to these prices, please note that they are estimates and may be subject to adjustment. We partner with reputable fulfillment services to keep shipping costs as low as possible and remain committed to exploring even more affordable options for our backers.
The cards in Hercules and the 12 Labors are 2.75 x 4.75in / 70 x 120mm.
At Envy Born Games, we strive to have our games nearly production-ready when we launch a campaign, ensuring that backers receive their games as quickly as possible. We understand no one likes waiting years for a game they’re excited about. When we launched Hercules and the 12 Labors, the game was approximately 90% complete. During the campaign, we’ll finalize the remaining illustrations, graphic design, and the rulebook. Our goal is to have the files ready to send to the manufacturer within a month of the campaign’s conclusion. From there, production should take an additional 2-3 months before the games are shipped to fulfillment hubs. We estimate orders will be fulfilled by July 2025, though timelines may vary depending on the hub. We are committed to transparency and will provide regular updates throughout the process to keep backers informed every step of the way.
While Envy Born Games is new to crowdfunding on BackerKit, we have successfully completed four Kickstarter campaigns, often delivering ahead of schedule. With our experience and commitment to fulfilling and delivering games to our supporters, you can back this project with confidence, knowing it’s in the hands of a dedicated and reliable team.
We offer a full refund for requests received within 14 days of the Backerkit campaign's end. After 14 days, refunds will be issued at 85% of the amount paid, accounting for Backerkit fees, merchant provider fees, and the time and resources already invested. Once the manufacturing process has begun, no refunds will be issued. If you encounter any issues with receiving your game after shipment, please contact us at [email protected].
You can always email us directly at [email protected], we will do my best to answer any questions in a speedy manner.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.