BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
How do I qualify for cross collab incentive with Mini Cat Paw Gacha Pin Collection?
As long as you pledge to BOTH campaigns for at least ONE enamel pin (either through your pledge tier, or an add-on to a support-only pledge tier) you will qualify for both freebie pins!
How do I qualify for early bird incentives?
As long as you pledge within the first 48 hours of the campaign, then you will qualify for the early bird incentive and will be asked which sticker you would like post-campaign! Bear in mind that if you cancel your pledge and do not re-pledge during the 48 hour incentive period, you will no longer qualify for the freebie.
How do I qualify for return backer incentives?
If you have backed either of my previous campaigns, then you will automatically have the incentive applied to your pledge and will receive the 2-pin freebie set!
How long will my items take to ship once you begin shipping?
The USPS Ground Advantage packages have an ESTIMATED SHIPPING TIME of 3-7 business days for USA and a 7-21 business days for Everywhere Else. I am unable to guarantee shipping times, and so these are only estimates - I cannot be held responsible for shipping times that exceed these estimates.
I moved and my package was shipped to the wrong address - what do I do?
Please ensure your shipping address is up-to-date when filling out your backerkit survey - if you need to make any changes, they must be made prior to your package shipping out, or I will be unable to accommodate any change requests. If you have extenuating circumstances and need to change your address after surveys are locked, please e-mail me for assistance. Backers who need rewards re-shipped due to incorrect or insufficient address will need to pay for the additional cost of shipping. I will provide ample time prior to shipping orders out for you to make me aware of any shipping changes that may be required, and intend to have several reminders in my updates as well. *In the event your package is lost by the mail carrier despite accurate address, please reach out to me for resolution*
Can you mark my package as a gift to save me customs fees?
In short, absolutely not. In depth, if shipping internationally, I will fill out all customs forms accurately and truthfully. It is a crime to do otherwise, and I will need to pay fines and may be in more trouble than that. Please do not ask me to modify the value of your item(s) or mark them as a gift, as I will not do this. I am not responsible for extra charges as a result of VAT or other taxes.
How does Pay Over Time work?
I've decided to give Backerkit's Pay Over Time beta feature a try for this campaign - I'd like to give folks a chance to pledge to a higher tier or put more add-ons in their cart if they want to, but can't necessarily front the entire amount at the end of the campaign (Feb 13th)! If your pledge is over $150, after you select a pledge and go to Checkout, you'll be given the option to pay 4 equal interest-free monthly installments of your pledge total over the course of 4 months. If you select Pay Over Time, you acknowledge that: *Your rewards will not qualify for shipment until you have paid in full. Pay over time typically takes 4-8 weeks, depending on the service; due to the nature of pin production, however, it is likely that shipping will not have begun until that point. *You understand that any partial payments made are not eligible for a refund. *You understand that you will not be able to access the pledge manager survey until after you have paid in full. This campaign is structured so that you are able to pledge for exactly which pin(s) you want - this means that even though your survey will not be sent until after you have fully paid, you will not miss out on any pin choices.