frogmelonn
CREATOR
10 months ago
Project Update: Urgent: Action Required for Pocket Pups Backers - Revised Survey for Reward Selection
Dear Pocket Pups Backers,
We hope this message finds you well. As we eagerly anticipate the release of Pocket Pups, we want to ensure a seamless experience for our backers, and we appreciate your continued support.
We've identified a critical issue related to the initial survey sent out earlier. Due to an error in the SKUs, the choices made in the first survey for rewards will not be valid. We sincerely apologize for any confusion this may have caused.
Action Required:
-
Complete the Initial Survey for Address Collection ONLY:
- If you haven't already, please fill out the initial survey at https://pocket-pups.backerkit.com/ focusing solely on providing your accurate shipping address. The information collected in this survey will be used exclusively for shipping purposes.
-
New Revised Survey for Reward Selection:
- We have created a new survey for you to choose the specific pins you would like to receive with your pledge. Your choices were not captured accurately in the initial survey, and we want to ensure you get the Pocket Pups rewards that bring you the most joy.
It's important to note that the initial survey's reward selections will not be considered. Your participation in the revised survey is crucial for us to fulfill your preferences accurately.
We understand that this may be an inconvenience, and we sincerely apologize for any frustration. Our team is committed to making things right and ensuring you receive the Pocket Pups rewards you've been eagerly anticipating.
If you encounter any issues or have questions, please don't hesitate to reach out to us at [email protected]. We appreciate your understanding and cooperation as we work to resolve this matter promptly.
Thank you for being an integral part of the Pocket Pups community. We can't wait for you to receive your chosen rewards and experience the joy these little companions bring.
Warm regards,
Ashlyn (Frogmelonn)
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