Frost Dragon Designs, LLC
CREATOR
about 1 month ago

Project Update: Fulfilment Update


Hello friend,

As of today over 700 backers and Pre-orderers have received their pins.  While I am happy for them, I must apologize to the remaining 100+ individuals who's pins are continuing to be delayed due to the FedEx issue from months ago. 

This is the first time in 7 years and over 40 crowdfunded enamel pin campaigns that I have missed the estimated shipping date for a significant number of backers, and I sincerely apologize for this. 

I am still waiting on the remakes for the TEM Cat, Food Science, and Optometry Cat that were mis-delivered and then subsequently lost by FedEx.  If your survey/pre-order contained any of these pins it has not shipped yet because I do not yet have those pins.

I hope to have them soon, but I do not have a date.  I have a personal policy of not asking my production partner for updates.  The reason for this is that I do not want them to think that I am more concerned with speed than quality.  They can do things very fast if asked to, but with that speed comes a significantly lower quality product.  Quality of product is ALWAYS my top priority. 

I appreciate your continued patience.  Having said that, I understand that sometimes there are unique circumstances.  I would be happy to address any questions or concerns you may have.  You can contact me through the email address below.

I am sorry that this isn't a more up-beat update, but life is like that sometimes I suppose.  

Kindest regards, 
Joshua R Pinkas
[email protected]

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