Cards have now been charged, and some people reached out asking for clarification on why shipping costs ended up being a bit higher than expected. To be frank, this was an honest mistake on my part, and I come here today asking for your understanding. I was told by Backerkit that all cards were going to be charged in dollars, and in the backend, all pledges were showing the $ symbol. Because of this, I input all shipping charges as if the currency was indeed dollars - it was soooo painful to double-check, triple-check that all conversion rates were accurate. All for nothing (facepalm). It turns out that, even though there was indeed a $ symbol displayed there, all cards were actually charged for the amounts I had input in euros. Because the exchange rate between dollars and euros means that the euro amount is roughly 15% higher, this is why everyone ended up being charged an additional 15% or so.
COMPENSATION
It is virtually impossible for me to now reverse-charge all cards and charge them again correctly. Backerkit doesn't even have a feature for this, and doing it manually would create a massive accounting nightmare while also costing me tons of money in additional payment processing fees to stripe, paypal, etc. It really cannot be done. HOWEVER - and even considering that for the majority of people this was no more than a few euros - I understand that some people might feel upset or cheated, so I am going to offer a couple of official FLAIL adventures for free as compensation. If purchased separately, these adventures would cost $6 total, so I'm offering them to you as a token of good faith and begging for your understanding.
Here are the adventures (click the image):
For those who already own these adventures and still feel upset about the situation, please reach out at [email protected] and I will try to find another way to offer compensation. This is a very complicated process, especially considering how this campaign kinda blew up and it's still me, alone, dealing with everything that happens with this project, so please bear with me. This is not an excuse, but I am really doing my best here.
WHERE IS THAT EXTRA 15% GOING?
Even considering all of this, I want to be transparent about where that money is going. With the way things are of late - increased logistics costs, rising oil prices, shipping prices going up again (I literally just received a notification that postal rates are increasing again!), new EU import regulations, etc. - I suspect that all of that money is going to end up being swallowed by the actual costs of fulfilment anyway. It is what it is.
I think I might have underestimated the price of shipping back in March/April compared to what it is now. Even so, my intention was always to find a way to absorb those costs myself rather than come back to you asking for more $$$. This mistake means that some of that difference has now ended up being charged to you instead. I know it's not ideal, and i'm sorry for it, but I hope you understand where I'm coming from here.
OWLBEAR RODEO TRY FLAIL ON VIRTUAL TABLETOP!
Just a heads-up that the Owlbear VTT implementation by Brauk is officially under playtesting. Join the Discord if you wanna try it out. I've just created a dedicated channel on the server for this. In that same channel, you may find instructions on how to install it and start playing. This is a passion project by Brauk - for which i am extremely hyper XXL grateful - and all feedback is appreciated. Please post any feedback on the Owlbear-VTT discord channel directly.
THANK YOU AGAIN FOR ALL THE SUPPORT! IF YOU NEED ANYTHING I'M HERE, ANDRE.