Frequently Asked Questions
Find answers to your questions
Project FAQ
Thank you so much for backing our project! For those unfamiliar, you will only be charged your pledge amount if we are successful in reaching our initial goal! You can cancel your pledge any time before the campaign ends no questions asked. After the campaign ends you will be charged officially by Backerkit. The charge will be for your pledge minus shipping--Shipping will be charged at a later date closer to when the items will ship to you for a better estimate!
We hope to reach all of our funding goals in this campaign, with that said we know that it is a possibility that we're not successful in reaching a funding goal. We encourage you to check on the project throughout the process and should the item you are pledging for not be unlocked you can cancel your pledge before the campaign ends. This will prevent you from being charged. We are hopeful that we will be able to unlock all levels in our project!
Pictures in our campaign are of our sampled products. There may be slight alterations for each design including change of hardware, additional tagging, and slight color changes. For Machi's Plush bag, we already know definitively that the bow will be changed to a lighter blue, and that her ear fluff will be changed to look more similar to Megumi's (both navy blue and white fluff fabric). We will also be changing the embroidery color to match more closely the navy blue straps. We also intend to change the hardware on the Plush backpacks to colored enamel hardware that fits the color palette better. These changes will not interfere with the overall look or integrity of the bags. Other slight changes may occur and if anything major happens we'll of course let our backers know!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.