BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
How does this work?
Pledge now without worry! BackerKit will only charge you if the campaign reaches it’s initial funding goal by the end of the campaign. You can choose to change your pledge whenever you want during the campaign or choose to cancel it completely! Once the campaign ends-and only if we are successful in reaching our INITIAL funding goal will BackerKit charge the card you have on file. Approx. 2 weeks after the campaign ends you will receive a survey that will allow you to pick which rewards you want and the ability to purchase any additional add-ons you would like! Frequent updates will be provided so you are kept in the loop of production/shipping and when your new Mishmuff Friend is on their way to you!
How do we get the plushie we want?
After the campaign ends, we will send out a survey with the UNLOCKED designs listed for you to choose from. Throughout the campaign, you will receive updates and notifications of the officially unlocked designs. If the design you want is not unlocked before the campaign ends, we recommend either changing or canceling your pledge. Only unlocked designs will be given as an option to choose from on the survey after the campaign ends.
Refund/Cancellation Policy
REFUNDS AND CANCELLATIONS WILL NOT BE ACCEPTED ONCE THE CAMPAIGN ENDS AND FUNDS ARE COLLECTED! This project relies on every pledge. Please be considerate and only pledge if you are financially in a position to do so!
What if Tariffs increase?
We don't know what the orange man will do--but we have been able to work with our manufacturer in the past and have also worked out the strategic and economic needs this campaign requires if we can reach our funding goals. Even if tariffs increase, we do not anticipate passing those on to our customers or backers after the campaign ends. We will be keeping every up to date as new tariffs may impact our estimated and final timeline, but as of right now, it should not affect pricing. *Please keep in mind that shipping is currently ESTIMATED, and that shipping costs may be more or less than what is currently listed in the story of the campaign.