BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What are Moonstones?
Moonbeam simplifies earning with moonstones, virtual goods anyone can buy on our platform. For every Moonstone a fan gives a creator, the creator earn $0.01. For instance, if a fan gives a creator 100 moonstones, the creator earns $1. This ensures that creators keep 100% of what they’re given with no hidden fees or gimmicks. So, how does Moonbeam make money? Moonbeam makes money by selling packs of moonstones at various prices, incentivizing bulk purchases for greater value. For example, you can buy 750 moonstones for $9.99 or 4,250 moonstones for $49.99. You can use moonstones for subscriptions, donations, tips, merchandise sales, and more. This means creators always receive 100% of their earnings, making Moonbeam one of the only platforms where creators can sell their merchandise without paying any fees or cuts to the platform.
What is Moonbeam+?
Running a live streaming platform comes with high costs, and Moonbeam believes in transparency. To ensure sustainability while providing significant benefits to you, they've developed Moonbeam+. Moonbeam+ is an optional monthly subscription with platform-wide perks, including: - Ad-Free Viewing: Enjoy an uninterrupted, ad-free experience across Moonbeam. - Increased Ad Revenue for Creators: Moonbeam pays creators ad revenue they would have earned when you skip an ad, plus a bonus. With Moonbeam+ you don’t have to watch ads, and creators earn more! - Increased Earnings for Creators: Creators receive a 5% payout bonus on any moonstones they earn. Yes, this means creators can earn 105%! - Early Features: Get early access to experimental features. - Additional Benefits: Enjoy a host of other exclusive perks. The number of months of Moonbeam+ you receive varies by reward tier. More importantly, those months don’t start to count down until Moonbeam enters our full launch phase—which means you’ll have these perks for the entire alpha and beta phases before the additional months kick in!