Latest from the Creator
Billie Bust Up
about 15 hours ago
Shipping Update
A few things to report.
1. All the orders with a fanto print have been dispatched now. The only orders not sent are those containing a keychain like a CD... and I'm hopeful they won't be long now.
2. I've been through and reconciled dispatches with BK today and marked a w...
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Billie Bust Up
7 days ago
Parcels with Fanto print being sent
Thank you all for your patience.
The first 110 parcels with Fanto prints being posted on Monday. The first 60 to the rest of the world are already packed. Another 50 to the US states at the top of the alphabet are being packed this weekend!
Andy
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Billie Bust Up
20 days ago
Fanto print on its way!
OK, so finally... the Fanto print is on its way and will be here next week.
Sorry, still no news on keychain like a CD or plushies.
That enables me to send 200 more orders, which I will be doing as soon as it arrives. I expect to have all these done within two weeks - three...
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Billie Bust Up
25 days ago
Shipping Update
Since we started shipping we have sent 1,152 parcels. I have been tracking on a spreadsheet and so I may not have updated BK as shipped for all of them.
This leaves 531 to send. That's been the status for some time and I apologise for the delay and thank you for your patien...
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Billie Bust Up
3 months ago
Support Email
If you have had any of the following issues:
- damaged or missing items
- items have not arrived a month after shipping
you can email [email protected] for assistance
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CREATOR
A few things to report.
1. All the orders with a fanto print have been dispatched now. The only orders not sent are those containing a keychain like a CD... and I'm hopeful they won't be long now.
2. I've been through and reconciled dispatches with BK today and marked a whole lot as dispatched that were actually sent months ago.
3. I found a new download which has enabled me to integrate all the people who paid postage or added an address after the cut-off date. So another 20 being sent next to you good people!
So, after this weekend there will be only 220 parcels left to send. These are people who ordered a keychain like a cd or also backed the Kickstarter and ordered plushies or the postcards. But I expect the postcards to get done soon too as Ash is coming free briefly from dev work!
Andy
1. All the orders with a fanto print have been dispatched now. The only orders not sent are those containing a keychain like a CD... and I'm hopeful they won't be long now.
2. I've been through and reconciled dispatches with BK today and marked a whole lot as dispatched that were actually sent months ago.
3. I found a new download which has enabled me to integrate all the people who paid postage or added an address after the cut-off date. So another 20 being sent next to you good people!
So, after this weekend there will be only 220 parcels left to send. These are people who ordered a keychain like a cd or also backed the Kickstarter and ordered plushies or the postcards. But I expect the postcards to get done soon too as Ash is coming free briefly from dev work!
Andy
CREATOR
Thank you all for your patience.
The first 110 parcels with Fanto prints being posted on Monday. The first 60 to the rest of the world are already packed. Another 50 to the US states at the top of the alphabet are being packed this weekend!
Andy
The first 110 parcels with Fanto prints being posted on Monday. The first 60 to the rest of the world are already packed. Another 50 to the US states at the top of the alphabet are being packed this weekend!
Andy
Gold Tier
This user is a top contributor to this community!
Did anyone else's survey dissappear???? I went to go check my shipping status and it's just gone : /
CREATOR
OK, so finally... the Fanto print is on its way and will be here next week.
Sorry, still no news on keychain like a CD or plushies.
That enables me to send 200 more orders, which I will be doing as soon as it arrives. I expect to have all these done within two weeks - three if I get busy with other stuff.
Andy
Sorry, still no news on keychain like a CD or plushies.
That enables me to send 200 more orders, which I will be doing as soon as it arrives. I expect to have all these done within two weeks - three if I get busy with other stuff.
Andy
CREATOR
Since we started shipping we have sent 1,152 parcels. I have been tracking on a spreadsheet and so I may not have updated BK as shipped for all of them.
This leaves 531 to send. That's been the status for some time and I apologise for the delay and thank you for your patience.
The issues with sending the last orders are:
1. We don't yet have the Fanto poster. I know I've been saying on Discord that it's coming soon but I'm sorry it's out of my hands. We've had a lot of trauma here in the last few weeks. I hope it will arrive soon.
2. We don't have the keychain that looks like a CD. Same story as the Fanto print.
3. We don't have the plushies.
4. If you added your address or paid postage after the cut off in December then I don't have a new download from BK to add to my spreadsheet. I need help on that as it's difficult to merge the data and the downloads I get from BK aren't always intuitive as to who has paid.
If your order concerns one of these issues above, that's why you don't have your parcel yet. If you wanted to swap out one of the blocking items for something else I can do that and send immediately. To contact me for all queries email [email protected]. I always reply within a day or so. But please don't email me if I've already explained above - unless you want to swap.
Many thanks
Andy
This leaves 531 to send. That's been the status for some time and I apologise for the delay and thank you for your patience.
The issues with sending the last orders are:
1. We don't yet have the Fanto poster. I know I've been saying on Discord that it's coming soon but I'm sorry it's out of my hands. We've had a lot of trauma here in the last few weeks. I hope it will arrive soon.
2. We don't have the keychain that looks like a CD. Same story as the Fanto print.
3. We don't have the plushies.
4. If you added your address or paid postage after the cut off in December then I don't have a new download from BK to add to my spreadsheet. I need help on that as it's difficult to merge the data and the downloads I get from BK aren't always intuitive as to who has paid.
If your order concerns one of these issues above, that's why you don't have your parcel yet. If you wanted to swap out one of the blocking items for something else I can do that and send immediately. To contact me for all queries email [email protected]. I always reply within a day or so. But please don't email me if I've already explained above - unless you want to swap.
Many thanks
Andy
