BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
When will each book be released? And when can I expect my order?
The estimated release date is listed at the bottom of each book description. We will do our best to meet those goals. Should anything slow us down, notifications will be made, and a new projected day will be given. The latest date for all books is late fall of 2025. This is so if you order a book that's coming out around then, I'm not promising you'll get your books earlier. If you purchase other Gold Dust items already in print, we will do our best to get this to you as soon as possible if it doesn't inflate shipping too much. All t-shirts, stickers, FunkoPops, and Pins will be made to order and will ship with the next or final book after they have been received. Shipping will be calculated and collected after the campaign through the Pledge Manager.
Refunds
Refunds are not accepted unless there is an unforeseen issue will delivery on our end. We are not responsible for the US postal service.