Project Update: Fulfillment Update 1/10: EU/UK Shipping Now
The bulk delivery to our UK/EU fulfillment partner has arrived, and UK/EU fulfillment is in process. We see in the comments that they have started to arrive, which is great. We hope you enjoy the books!
USA and Canada fulfillment are both at 99%+. AUS/NZ will be the last market to fulfill. We are still waiting on that bulk delivery to arrive at the local fulfillment partner.
Coming Tuesday: Terror From The UnderDeep
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The books were delivered to Germany today, but I have a complaint: When I unpacked the book "Grimmtooth's Traps," it turned out to be a mimic and bit my finger. Fortunately, I had my Bag of Holding nearby, so I was able to safely store the book in it right away. However, I believe something like this should not pass your quality control. Thank you and best regards, Marcel
Previously backed this creator's crowdfunding project
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Dear Goodman Games, my Grimtooth Book arrived damaged. It was nearly wrapped but someone tore accodentaly a cutter knife through the whole back cover. What do I do in such a case? Best, Alexander
Previously backed this creator's crowdfunding project
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Hello! I understand that the fulfilment of international orders are done via 3th party partners, but is there any way I can track my order and see there is at the moment? Thank you!
Project Update: Fulfillment Update 12/17: Canada shipping now
With the USA at 99%+ fulfilled, here is the latest fulfillment update for international backers.
Canada: With the strike now ended, our fulfillment partner informed us that they have shipped out 171 parcels to Canadian backers, with 7 more about go out. You should see tracking uploaded soon.
EU/UK: The product should have arrived in-country now. We are awaiting an update from our fulfillment partner.
AUS/NZ: The shipment is still on the water.
Thanks everyone - more updates as we receive them.
