Please email [email protected] with any issues regarding your shipment.

Yes, you will be able to order multiple copies through BackerKit as an add-on.

Yes, you should receive tracking information. However, we have had issues in the past with FedEx generating emails. If you have any issues, please email [email protected].

No, but we ship to military FPOs/APOs.

Please email [email protected] and include your BackerKit email address and your updated shipping address.

Our fulfillment process varies based on the number of backers. We will process orders in the most efficient way possible. We do not fulfill orders in backer order, alphabetically, or regionally.

If this campaign is successful, after all of the backers have received their rewards, we intend to sell the game into our normal distribution channels. The items will cost more in retail than they do on BackerKit, and the promo items will not come free with every pledge. Should this campaign be successful, we certainly hope that retailers will want to stock the product! We can certainly fulfill any requests made by a Friendly Local Game Store to help get the product to you. You might miss out on the crowdfunding campaign deal, but for some of our backers that may be a better deal with the ever-increasing shipping costs.

Possibly. This is a possibility for all international Backers. We hate it as much as you do, but there may be local laws that require additional fees upon receiving international products.

Hello retailers! You’ll notice that the Defenders of the Realm campaign does not have a specific Retailer Pledge, in keeping with previous GTG campaigns. However, we DO want to ensure that you have plenty of access to Defenders of the Realm for your communities! So, here’s the Not-A-Retailer-Pledge-But-Kind-Of “Pledge.” For the duration of the campaign, if you are a brick and mortar retail store in the United States, you may submit your case quantities for Defenders of the Realm: Legends Edition directly to [email protected] for processing post-campaign. We will get you set up as a direct account and our retailer discount will be applied to the campaign’s reduced SRP while the campaign remains live. You will be charged at the conclusion of the campaign, and we will provide production and shipping updates to our Not-A-Retailer-Pledge-But-Kind-Of “Pledge” mailing list. Your copies will be shipped early alongside campaign backer shipments prior to the regular retail release of the game. Once the campaign is over, you may pre-order Defenders of the Realm: Legends Edition via your favorite friendly distribution sales rep at one of our lovely partners below: USA ACD Distribution: www.acdd.com Alliance Game Distributors: www.alliance-games.com GTS Distribution: www.gtsdistribution.com Peachstate Hobby Distribution: www.phdgames.com And for our international communities: CANADA Universal Distribution: www.universaldist.com AUSTRALIA/NEW ZEALAND Let’s Play Games: letsplaygames.com.au UNITED KINGDOM Asmodee UK/Esdevium: www.asmodee.co.uk Spiral Galaxy: www.spiralgalaxygames.co.uk EUROPE ADC Blackfire: www.blackfire.eu/en-gb Asmodee The Netherlands: www.unboxnow.nl Asmdoee Nordics: www.asmodeenordics.com Brave New World: bnw-distribution.com Intrafin: www.intrafin.eu MIDDLE EAST Board Game Space: portal.boardgamespace.com SOUTH AFRICA SolarPop: www.solarpop.co.za

BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.

If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.

You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.