Hey plant lovers!

Just a reminder that there is 1 week left to submit your survey. So far I've had 88% of all submissions, which is great for the first week, but I'd love to get it over 90% before I lock surveys!

If you haven't received a survey yet, it is because your payment did not go through. 

It may seem obvious that you can just add money to your account or notify your bank that the payment is valid and wait for BackerKit to try charging your card again. Unfortunately, that does not work.

You have to manually go into your order for the campaign and re-enter your card information, even if all the information is the same. This is a quirk of BackerKit's payment system that I discovered myself when I had failed payments that weren't going through even after I fixed my card issues.

So if you're having trouble with your payment processing, please go into your order for Bottled Botanicals and re-enter your card information manually.

That's all for this update, I'll reach out to you all again once surveys are getting locked.

Cheers,
Rain