Project Update: Shipping Discrepancy | Project Update!
Hello everyone! Miso here with a campaign update!
Firstly: The molds for the pins have been paid for and are in production!
Secondly: Small issue with shipping. It seems that for some of the pledge levels themselves shipping was not charging during the survey phase. When I say not charging, I mean that it was not showing that some people owed *ANYTHING* for shipping, despite other people in the same pledge being charged shipping.
I'm not 100% sure why/how it happened, but I have now fixed it! I have sent all surveys out to each of you- please fill it out asap! If you've already filled it out, it keeps your original info/what your shipping address is, it just makes you reverify your card and/or shipping charges.
Thirdly: None of the soft enamel minipins of the clan symbols funded unfortunately. I have removed those pins from your cart if you attempted to order one to fund them! Scourge and Yellowfang HAVE funded, so I left those in the carts!
Preorders for yellowfang and scourge are still open, as well as the ability to order ANY OTHER ADD-ONS through either the preorder page OR your survey! Find the preorder page here!
If there are any issues with the survey from here on, please let me know! Each backer should have SOMETHING to pay for in shipping, it should not say 0!
Again, so sorry for any inconvenience, thank you so much! Once these surveys are mostly filled, i will be able to place the pin order! Thank you guys!
Firstly: The molds for the pins have been paid for and are in production!
Secondly: Small issue with shipping. It seems that for some of the pledge levels themselves shipping was not charging during the survey phase. When I say not charging, I mean that it was not showing that some people owed *ANYTHING* for shipping, despite other people in the same pledge being charged shipping.
I'm not 100% sure why/how it happened, but I have now fixed it! I have sent all surveys out to each of you- please fill it out asap! If you've already filled it out, it keeps your original info/what your shipping address is, it just makes you reverify your card and/or shipping charges.
Thirdly: None of the soft enamel minipins of the clan symbols funded unfortunately. I have removed those pins from your cart if you attempted to order one to fund them! Scourge and Yellowfang HAVE funded, so I left those in the carts!
Preorders for yellowfang and scourge are still open, as well as the ability to order ANY OTHER ADD-ONS through either the preorder page OR your survey! Find the preorder page here!
If there are any issues with the survey from here on, please let me know! Each backer should have SOMETHING to pay for in shipping, it should not say 0!
Again, so sorry for any inconvenience, thank you so much! Once these surveys are mostly filled, i will be able to place the pin order! Thank you guys!
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