Frequently Asked Questions
Find answers to your questions
Project FAQ
Welcome, new readers! While we love our returning readers (and hope you will join them), we haven't forgotten about newcomers. That's why not only the first two Arkwright Cycle books, but every entry in the later Soul Cycle, are available only through this campaign. Start your collection; plege now!
All three hardcover editions: The Burned Book, Lord of Fate, and The Specter of Empire are crowdfunder exclusives. None will see an official release through Amazon or the Kairos Store. So don't miss these special collectors' editions. Claim yours now!
US backers who do not choose Pay Over Time, whose surveys are completed within 48 hours of the campaign’s conclusion, and whose payments have cleared will receive their rewards in time for Christmas. International and Pay Over Time fulfillment times may vary, but all backers will receive updates on production, shipping, and delivery as they progress. So claim that gift for under the tree or in your favorite book lover's stocking now!
Mailing addresses are not collected at time of pledge. Instead, all information needed to collect and fulfill pledges will be gathered through the Backer Survey, which will be sent to all backers when the campaign ends successfully.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.