Carrie Alyson | Aspenhearted
CREATOR
7 months ago

Project Update: Fulfillment (mostly) completed! Extra pins available!

Thank you for all of your patience and understanding during fulfillment. We definitely learn new things each time about what does and doesn't work, and this was the most complicated campaign we've ever wrangled! The last of the orders shipped in May, minus a few select items that a handful of backers will receive via a second shipment. At the end of everything, there was a higher flaw rate on one design, but we expect to receive those replacements from the manufacturer within the next two weeks.

If you haven't yet received your order or have anything missing or damaged, please reach out to us at [email protected] so we can get that sorted out!

Some of you asked about buying extra pins and we do have very limited numbers remaining. Extras are available to purchase in the pre-order shop for HEX! and will be shipped when fulfilling that campaign in August: https://hex-tile-pins.backerkit.com/hosted_preorders
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