Hello Troop!

First; apologies for the delay in the sample progress. I have nudged Steven and am hoping to have updated sample pictures of Galaxy Nu and Spoopy Noopy this week. If this is a concern for you, please hang tight. 🫶🏼

🔔 Second: Backers with failed payments from the main campaign have been dropped. Your pledges have been marked cancelled. You will need to wait until our left overs drop to obtain any of the Noops from this campaign.
Normally, I would be willing to make accommodations and help backers with arranging alternative payment methods, but due to the volume of orders and the agenda I’ve got going on this year, I do not have the bandwidth to do so for this campaign. 😅

🚨 With the exception of Pay over time backers:
• PLEASE read this next part if your initial payment failed (and you’ve still not made at least one payment on your balance):
THESE ORDERS CANNOT BE CANCELLED FROM MY END!!  If you are needing assistance with your POT arrangement you will need to contact Backerkit support. I have discovered through a friend that even if your initial payment fails to charge, Stripe will still continue to attempt to charge your monthly payment until it’s paid. At the time of this post I do not know of any way to cancel it from my end. This is only my second time enabling POT for campaigns and my fist encounter for needing to cancel a POT charge (the customer requested an alternative payment option), so I apologize if this is confusing. I was under the (now confirmed false) impression that if I marked a pledge as cancelled or “refunded” the payment that it would stop the automatic charge.
This is not the case. It will continue to try to charge as this was technically a commitment to purchase due to the payment terms with pay over time.
This hasn’t shown to be a huge issue, so I do not think I need to worry about it too much but should this become an issue down the road, I will no longer be able to enable POT for future campaigns.
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Continuing on!

We have a good majority of backers who have filled out their surveys! Thank you for this as it greatly helps me with keeping things moving along.
If you have not filled out your survey please do so!

Shipping fees will be charged closer to fulfillment. At this time, do not worry about that charge and once we are closer to that time I’ll update backers and post the shipping fees!

Payment methods for last minute add-ons will be processed today. Failed payment methods will have 7 days to fix them. Failed payments after that time will have their add ons removed so I can close your survey.
Scenario Example:
• You pledged for 1 Noopy plush and your initial campaign pledge was successful. 
• You received your survey and filled it out, and decided you wanted to add +1 Noopy plush. Your balance due is $26. 
• I process the charge for the additional Noopy and your card declined. You will have seven days to remedy that. 
• After 7 days I attempt the charge again, and it fails. I will remove that additional Noopy, and you will only receive the one (or any item) you paid for.

I hope this helps clarify the scenario for backers who may be confused. 

You will know if your payment method failed because you’ll be emailed by Backerkit. If you fixed your payment method after receiving the email, please just email me and I can to process your payment  again sooner. 

I’ll be getting those pictures as soon as I can and sharing them with you all!

Thank you for your continued support and patience. I will be firing off this order as soon as I approve the samples for all designs!:)

If you need to reach me, please email me! [email protected]

- Kity 

Hello everyone! This is a quick update to let backers know that I have initiated smoke test surveys.

I'll be initiating full surveys on April 10th!
Here is a copy/paste from the previous update..

It is imperative that you fill this survey out as soon as you receive yours. To completion. In its entirety. Failure to do so means I cannot count your order or process it.
⚠Note: Pay over time backers are unable to be issued or fill out their surveys until their balance is paid in full. Please do your best to pay your balance off as soon as possible so I can issue your survey!

"How do I know if I've filled out my survey completely?"-- You'll need to add your payment information and click "Submit". If you have not received a 'confirmation email' showing you've filled out your survey, then it's a safe bet that you haven't filled it out to completion.
"Why do you need my payment information again? I've already paid!"-- The payment information is so I can have it on file for processing shipping fees closer to fulfillment as well as so I can process charges for any additional items you decide to add last minute. Payment information can be updated at any time.
 Shipping addresses are not locked until we start processing shipping fees, so if you also plan on moving, just put your current address and closer to fulfillment time I will be prompting backers to double check their information (and backerkit will also notify you and prompt you as well!)
  Shipping fees are estimated to be charged around September or so and I will be giving a heads up to backers before this happens so you can know what your shipping fees will be.
USPS plans to have some adjustments to their rates, so while I cannot give a guaranteed 'price chart' right now, I can give an estimate. For USA backers, the rates are estimated to be flat rate of around $8-9. For International backers, I use Asendia Simple Economy rates, which starts at around $18USD (CA), upwards to $26-28USD (AU). These are just a broad spectrum estimate of the rates however, and the final cost will vary.

"I qualified for the free dust bag but I do not see it in my backerkit pledge!" -- This is normal. This is because these items are manually added to your order via Pledge Manager. This manual adjustment to pledges does not carry over to your original backerkit pledge.

I will be locking any open surveys that are filled out on April 17th and beyond. Any additional add-ons you have added will be charged at that time/after that time, please bare that in mind when you finish your survey! (Note: This is only for last-minute items you added during the survey process. The items from your initial pledge have already been charged!)
Any last minute add ons that have failed payments or no payment method added will be removed if payment is unsuccessful after April 28th.

If you have any further questions or concerns please comment below or reach out to me via email! 
My friend / community manager helper Shelby will be on standby ready to help anyones questions! <3

Hello Noop Troop! 

The campaign has officially ended, and with our capacity reached! Here are important next steps for backers to know. 

We have an estimated 60 or so failed pledges. Please do your best to remedy those payment methods as soon as possible so you do not lose your spot in the campaign. The deadline for remedying your payment method is April 14th. Failed payments that are not fixed may be cancelled and you will forfeit any freebies unlocked during the campaign.
At this time I do not foresee opening up preorders or backup spots for those who may want to take the place of dropped backers.
There is no pre-order store being opened for this campaign.
For those who are wanting to order any of the Noops from this campaign, please stay tuned and follow me on Instagram for the left overs drop date, which is still tentative, but is looking to be closer to October or so. If this changes, I will make updates along the way. 

I am working on getting pledge manager up and running and preparing surveys for backers to fill out. For those who are new to Backerkit/crowdfunding in general, this is extremely important because this is how creators collect the necessary information to be able to process your "pledge" as an official "Order". During this survey you will be prompted to fill out shipping information and confirm your final order details including a last chance to add on any additional goodies from the campaign. I will make a campaign update to let backers know when theirs should be issued, which I estimate to be in around 1-2 weeks or so (pending clearance from the Backerkit team!)
 
  It is imperative that you fill this survey out as soon as you receive yours. To completion. In its entirety. Failure to do so means I cannot count your order or process it. 
⚠Note: Pay over time backers are unable to be issued or fill out their surveys until their balance is paid in full. Please do your best to pay your balance off as soon as possible so I can issue your survey!

"How do I know if I've filled out my survey completely?"-- You'll need to add your payment information and click "Submit". If you have not received a 'confirmation email' showing you've filled out your survey, then it's a safe bet that you haven't filled it out to completion.
"Why do you need my payment information again? I've already paid!"-- The payment information is so I can have it on file for processing shipping fees closer to fulfillment as well as so I can process charges for any additional items you decide to add last minute. Payment information can be updated at any time.
 Shipping addresses are not locked until we start processing shipping fees, so if you also plan on moving, just put your current address and closer to fulfillment time I will be prompting backers to double check their information (and backerkit will also notify you and prompt you as well!)
  Shipping fees are estimated to be charged around September or so and I will be giving a heads up to backers before this happens so you can know what your shipping fees will be.
USPS plans to have some adjustments to their rates, so while I cannot give a guaranteed 'price chart' right now, I can give an estimate. For USA backers, the rates are estimated to be flat rate of around $8-9. For International backers, I use Asendia Simple Economy rates, which starts at around $18USD (CA), upwards to $26-28USD (AU). These are just a broad spectrum estimate of the rates however, and the final cost will vary. 

"I qualified for the free dust bag but I do not see it in my backerkit pledge!" -- This is normal. This is because these items are manually added to your order via Pledge Manager. This manual adjustment to pledges does not carry over to your original backerkit pledge. 

I am working on getting updated and revised samples for Spoopy Noopy & Galaxy Nu. Once I get them, I will share them with you all! I anticipate to have these photos towards the end of April. 

If anyone has any questions or needs further assistance, please comment below and I will do my best to help with the assistance of my friend Shelby! 

Thank you all again for an incredible campaign outcome! You are all rock stars!! 

- Kity

Holy cow. What a ride this has been so far!!

  At the time of writing this update, we have reached our threshold of 500 backers. This is a huge, HUGE milestone for Noopy and myself, and I just cannot express it enough: Thank you. Thank you for enjoying Noopy, whether you're new here, or have been with us since the beginning.

  This campaign is set to end March 31st at 10AM CST. Once ended, Backerkit will begin processing all payment methods (Stripe is their payment processor). You are only being charged for the items you pledged for. Shipping fees will be collected at a later time. 

  Around April 10th-15th I will be issuing what is called a Pledge Manager Survey. This is how I gather your final shipping details so I can process and ship your order.⚠ It is imperative that you fill this survey out to completion once it's issued. I cannot process or ship your order until you do. Additionally, backers who do not fully fill out their surveys by the deadline announced will risk having their items forfeit and pledge considered a donation.  

I estimate to initiate the first wave of surveys around/by April 13th or so. This greatly depends on how many backer payments fail.
 
Shipping Rates will be announced around September or sooner if Noops arrive ahead of schedule. The reason I cannot provide the chart now is because USPS has upcoming rate changes planned in June and possibly August. To help ensure I can provide the most accurate/up to date rates, I need to wait until closer to fulfillment time.

I will be back in touch with updates on when the pledge manager surveys go out! and from there, I will be working on updated samples and confirming all materials and getting the Noops ready for production!

Oh, and to update backers who were curious about Hoshi's bow: I have confirmed with the Collaboration partner they are okay with Hoshi having his Bow! Hooray!!! 

Talk to you all soon! <3

Hello Troop!

After reviewing the poll votes, Sweetie Nu was ahead by a significant margin and with the votes slowing down, I have made a judgment call to close the poll earlier than scheduled. If your vote did not win, please do not worry! This gives me a good idea on who to prioritize for the next rotation of restocks in the future!

A special note about Sweetie: She is $26 during this campaign, but post-campaign she will be $28! This is still the best way to preorder and get her at a great price. I hope you will support her!

We are almost to 400 backers, which leaves us to just around 100 spots left in the campaign!

I will be selling at Evillecon in Owensboro KY this weekend! If you are attending by chance, be sure to come see me and adopt a Noopy!

My booth is located (to my knowledge anyway) clear in the back section of the showroom floor.
You can't miss it once you see it, either. Just look for the all pink booth with the giant backdrop! 😎

The Noops I'll have with me for this show:
Ice Cream Noops (all 3 styles), Citrus Noops (all 3 styles), Lavender, Pinky, Cosmo & Pluto! 
I only bring the stock I have allotted per show, so be sure to visit as soon as the vendor hall opens on Friday! 
Any left overs from the show will be added to our monthly left overs drop for April!