Hello everyone, my wonderful supporters! It's already been 4 months since we shipped out all our rewards! I hope all Moosabean babies have arrived safe and sound to all of you. :') If you have not received a tracking link(via email or backerkit) or your physical rewards, do send me an email at [email protected] and I'll see what I can do for you.
There were some who have had missing items in their packages as well and are currently residing in the USA, unfortunately the tariffs situation still has not cleared up on our side, and the cost to send out these items are unfortunately quite high... I will be sending out an email to each of you within 1 - 2 days from this post to provide and check with you on your options.
Supporters who have not completed their surveys, I will assume you have cancelled your pledge and will now be locked out of the rewards. :( Do drop me an email should you decide otherwise!
I hope this update helps clear up some loose ends on this project. Thank you everyone so much for your support and understanding! Have a great weekend and I hope to see you again in our next project! :) ♥
Hi everyone!! Some very exciting news today. Everything is finally on it's way to us! We can finally confirm that we will be preparing to post rewards out in JULY! You'll have 2 weeks from today to finalize your addresses, after which I will be locking all addresses. :) Any updates and changes that may occur on your side during the month of June should be entered asap! Please check your addresses that you have entered in ALL your information to prevent mail being returned to me. Some common issues are: -Missing Unit Number -Missing Floor number -Wrong Street name -Proper postal code Supporters who wish to have their packages resent will have to cover postage costs again.
Thank you so much for your patience! I'm so excited to send the little cuties off to new homes soon!♥
Hello Everyone! Very important update today!! I've been getting many concerns about the recent tariff updates.. and rightfully so!
First of all, don't panic! I'd like to address that we ship out from Singapore! We are on the lowest tariff currently in effect and have some methods in place to make sure we keep shipping prices low for you. However, with the uncertainty of everything, we will have to come back to this again before we post out rewards. Any additional costs that our USA supporters may incur, will be looked over again when we lock addresses. Our current estimated ship out date will be ~mid June - July!
Currently all our plushies are on the way to us! :) Pins are still in progress... But here are some previews of completed pins! ♥
Lovely!
And our cute Plush bag.. I'll be keeping everyone updated should any new important changes occur! Until then, stay safe and take care everyone :)
Thank you so much for responding to all your surveys! All items have now been counted and sent for production! Orders are locked and cards have been charged for shipping as well! :) Please check that your cards have gone through or if not, paypal is also an alternative payment portal! For those who have yet to complete their surveys, please do so as soon as possible!
In the meantime... You may find us on other social media platforms and discord for updates and more!♥♥
A quick update today! For anyone still deciding on their choices for their surveys, or would like to make changes, here are a few samples that we just received for the newer flavors of Moosabeans! ♥
I'm super happy with blueberry omg
These are also more or less our sample previews!
Please note that the final colours may also vary from it's final colour, depending on your screen!
Again, please also do ensure that you check your surveys out and complete them ASAP!
Another question some of you have had was for pay-over time backers. Backerkit will only allow me to send surveys once all payment has been completed. Because of this, I've decided to open a Google Form for you guys to fill up while you wait! :) I will refer to these when finalizing my counts. I think this will give everyone a better sense of security knowing that the items you want will be set aside for you!
I hope this update helps out those who had some questions! Have a good week everyone!
