Question 1

returns/ refunds/exchanges?

Accepted Answer

THIS IS A FINAL SALE EVENT. There will be no returns, refunds or exchanges. Quality of pins is standard grade, or in some cases possible b grade. But the prices are very discounted.

Question 2

What is in a blind bag/bundle?

Accepted Answer

Blind means you don't know what's in it. I am clearing out a lot of stock and discontinuing many fandom items so I am gathering all of the older things I have and creating random bundles. I have tons of items but often low amounts in each variant/color/or design. The bundles will be a a mix of items I have.

You can not choose items. They are a surprise.

Each bag will have unique items in it and won't have duplicates.  IF you order multiple bags, you might get the same pin in different bags.

Question 3

Terms & Conditions

Accepted Answer

By pledging to this project, you are agreeing to all information, terms, and conditions in the following FAQ sections.

Backer Responsibility
As a backer you are responsible for completing your survey and paying shipping fees within a timely manner, to receive your rewards. As creators we are only able to communicate with backers through project updates and reminder emails (email correspondence will be sent to the email on file for your pledge). As a backer it is your responsibility to check and read project updates, and to check for survey emails. If you fail to stay updated and do not complete your survey, you could forfeit your rewards. (Read more about reward forfeiture below)

tes.

All of the items in this campaign are already made, and ready to ship. The time it takes depends solely on the time it takes you to pay for shipping etc.

Refunds or Exchanges
After the campaign has ended, you will have ample time to make your design selections in your BackerKit survey. You will be notified before surveys are locked down and any add-ons are charged. Once your order is locked down, we have a no refunds or exchanges policy. The only time we will issue a refund or replacement, is in extenuating circumstances, or if your pin arrives damaged (please read the section on pin grades to determine if your pin is damaged). If you believe your pin was damaged in transit, please reach out to us immediately and attach photos of the damaged pin.

Forfeiture of Rewards
Once project shipping is completed backers will be notified via a campaign update. This campaign update with have a final survey completion date. If your survey is not completed, and your shipping costs not paid by the completion date, you will forfeit your pledge payment and rewards. We will not fulfill forfeited rewards and pledge levels after the completion date.

Lost or never received packages - Forfeiture of rewards
We make every attempt to get your package from our facility to your home. Packages for this campaign will come with a tracking number. Regardless of tracking numbers, sometimes packages are lost in the mail. We will notify backers with an update when the project is near completion. If you have not received your package by the completion of the shipping process, you will have an extended period of time to contact us about a missing package. If you do not contact us within that extended period of time about a lost or never received package, you will forfeit your rewards and we will not provide a refund or re-ship your rewards.

Rubber Backs vs. Locking Backs
Each pin from our campaign will come with rubber backs, but we highly recommend purchasing locking backs. If you choose to adhere your pin to a jacket, bag, or other item, with a rubber back, and it falls off, we will not replace the missing pin. We do offer locking backs through our add-ons section in your survey.

Question 4

How do I contact you?

Accepted Answer

Please send me an email at Info@laserbrainpatchco.com

BackerKit does not notify me of new comments or discussion in a timely manner. If you comment or start a new discussion thread, it may not be seen for multiple days. Email is best.

Question 5

When will I be charged?

Accepted Answer

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

Question 6

How Does Shipping Work?

Accepted Answer

LOCATIONS I AM SHIPPING TO: United States of America, and Canada

Shipping costs will be charged to you AFTER the campaign and SEPARATELY through your post-campaign BackerKit survey. These flat rates apply only to your pledge level, and are subject to changes depending upon shipping rates when the campaign ends. These estimates are for your PLEDGE LEVEL only, meaning if you add more pins in the survey, your shipping could increase. While most orders will be $5-18 ordering large/heavy/ many items may increase shipping.

All orders are shipped through USPS and come with tracking. International backers are responsible for their own countries VAT or import taxes/fees. The USPS packages have an ESTIMATED SHIPPING TIME of 3-7 business days for USA and a 7-21 business days for Everywhere Else. Shipping times cannot be guaranteed but shouldn't take longer than estimated. Many countries are experiencing delays in accepting and delivering packages. Please keep in mind that once the package is out of my hands, it is completely out of my control. Double check your shipping address before I ship out your order! Please let me know ASAP if you need to change your shipping address before I finalize your shipment.

If your order is being returned for any reasons, you are responsible for covering reshipment. If your package is lost, I will first make an effort to get a refund on your package from USPS to cover the loss and reshipment. This can take a week to process. If a refund is not provided by USPS, I will reship your items if you are in the USA or will provide a refund if you are in Canada.

When shipping internationally I will make every effort to properly fill out customs forms. I will abide by your countries customs and shipping laws, which means I will denote the package value as the cost of your order, and mark this as merchandise. Please do not ask me to change the value of your package, or mark it as a gift. I am not responsible if your country holds your package and requires extra payment to release it.

LOCATIONS I AM SHIPPING TO: United States of America, and Canada

Question 7

About pin grading

Accepted Answer

All of our pins are Standard grade,  art pins unless otherwise stated.

Pins are a primarily a handmade item, and as such are not usually perfect. My pins are NOT priced or listed as fantasy pins, and therefor the quality is going to be Standard, wearable quality. (Most other pin makers would list these as A+ to A- grade pins, these are not flawed pins)

Standard Grade: Meant to be worn or used! Free of major defects but *may* exhibit minor imperfections such as: tiny stray glitter specs, superficial tiny bubble in enamel or epoxy coating, tiny specs of missing enamel in the very tiny spots, slightly lower fill in some areas, imperfections in the metal on the sides or back of the pin, superficial scratches to metal surfaces (especially large metal areas), superficial paint drops or bleeds, or slight discoloring against screen printed edges. Standard orders may be filled as collector's grade, but are not guaranteed as such. All of my pins are promised to be standard grade unless ordered otherwise. If there are any of these imperfections they are subtle.

Question 8

Do you use backing cards? How are items packed?

Accepted Answer

Items are not individually carded. Each pin/ magnet comes in a small baggie to prevent scratches or marks. I use beautiful paper envelopes and place all of the pins and magnets inside. Some orders may need multiple envelopes. I then use high quality padded bubble mailers or boxes and bubble wrap if there is a pinboard.

Question 9

Reward Forfeiture

Accepted Answer

Pledge rewards ship out only if you have filled out your survey and paid for your pledge + add-ons and shipping.

Any surveys that haven't been completed by JAN 1 2026 will forfeit their pledge and will not be refunded. This is because I cannot keep surveys open indefinitely to wait for backers to put in their shipping address or pay for their stuff.

The project will completely close JAN 1 2026, which means you won't be able to even fill out your survey anymore.

Yuletide Gift Market

Share

Yuletide Gift Market

Share

Timeline

Introduction

Freebies

Shipping Info

Social Media

About me

Confirm